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March 2024 by Laura Solano
DO NOT RECOMMEND FOR NOTARY/APOSTILLE SERVICES AT ALL. They made it seem like the process would be quick and easy, but it was the complete opposite. ONE WEEK OF MY TIME WAS WASTED. I initially brought my documents here and was assured that they would be shipped that night and would arrive at the destination the next day. 2 days passed by and nothing. I called back the next business day and was told that there were issues with the money order I asked for (issues that were not communicated to me whatsoever until I called the store myself). I was told on that day that the documents would be sent out that same night and still, nothing. I was starting to get extremely upset so I called back the next day, and was told that the documents would “100% be shipped out today”…… they weren’t. I got fed up and showed up to the store the next day and was told that there were still problems with the money order (that again, were not communicated to me) but it would finally be shipped out. This was after ONE WEEK of my documents not even leaving the store. This was a time sensitive process that I trusted UPS would get done fast, as they claim. I was let down time and time again. Because of the store’s incompetence, I am now 1. losing more of my HARD EARNED MONEY due to having to pay more to ship these documents faster to their final international destination after getting the apostille and 2. running very behind on time on everything that will be done with these documents afterwards because this UPS store wasted ONE WEEK of my time, which I will now have to explain to the huge amount of people and organizations/businesses that depended on me getting these documents fast. I paid a lot of money for this process (which again, I trusted this store to do everything right since I am a minimum wage worker who cannot afford to waste money on businesses and people who will not follow through on their promises). A very untrustworthy, unreliable, and inconsiderate store. Do not recommend.
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March 2024 by Adrian Rodriguez
Sunday, March 10, 2024 10:15 am premises closed, employee inside with lights off and does not comply with its opening hours at 10:00 am and does not explain to customers who were waiting in line outside. Very bad service, I recommend not going to the place for your Amazon returns
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March 2024 by Heydi Garcia
Horrible
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March 2024 by Ashley Rivera
Not a good experience. Angel was extremely rude to my wife, up-charged up for multiple items, we are just upset about this entire situation. I will not be returning back here and I will not be giving them any more business.
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March 2024 by Christopher Martinez
Angel was horrible and mistreated my sister at this location. He charged my sister and her wife for everything, didn't help them, and sold them stuff for packages that was for AMAZON. Mind you policies and amazon states no box is needed and he still insisted that she purchased 3 separate bags for these returns. I'm not happy about this and my entire family will be posting reviews on specially him and this store. HORRIBLE. This has never been a problem and we are Amazon Resellers.
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March 2024 by Amy Martinez
THESE REVIEWS ARE ALL FAKE and BULLCRAP. You actually walk into this store and no one greets you, nor asks if you need help. I am honestly in disbelief in the encounter I just had. THEY WILL ROB YOU AND MAKE YOU PAY FOR EXTRA STUFF WHEN NOT NECESSARY. AVOID THIS PLACE AT ALL COST. Angel is a terrible employee, who will kill you with the smile eon the face but then charge you and upsell you on products and unnecessary things. THIS IS A HORRIBLE STORE. DO NOT GO HERE.
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February 2024 by Michelle Roussel
I walked in and there was a like of about 15 people, I thought I was going to loose my lunch break there, but I was in and out in 20. The staff was focused on getting people helped fast but effectively. I was treated with respect and the lady was cortious.
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February 2024 by B Sherwood
I luv it, quick & easy! Parking at this shopping center isn't fun, but oh well...
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February 2024 by Lourdes Gonzalez
Excellent service
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February 2024 by Michelle Paajanen
Don't use if you have s business. I tried them when I first got here. They never notified me of packages, not even the app.
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January 2024 by Julio Roig
They provide lots of services and they are very helpful!
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December 2023 by Chris Quintana
Great place
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November 2023 by Gema “Top Secret” Giselle
Excellent customer service and attention. Very fast service and quality.
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October 2023 by Vanessa Perez
This is my go-to location for all of my shipping needs, especially when I need to make Amazon returns! Alex and Rafael are the absolute best here! They are always super organized, friendly, and provide the quickest service!
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October 2023 by Monica Blanco
The team from this store is really amazing! Always are helping and making felt customers are important!! I’m coming to this store since almost one month ago before I was visiting another UPC by kendall. Definitive this team are the best!!! Angel, Rafael and Julia you guys are the best!!!! And Mya too!
