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August 2025 by Vita Z.
I was attended quickly
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August 2025 by Susan Deets
Always helpful and always courteous.
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July 2025 by Direct Inc Group
My recent experience at this UPS Store location was excellent. The staff was professional, efficient, and very friendly. I was helped quickly and given clear instructions on my shipping options. The employee even offered to tape my box securely without me having to ask. The store was clean, well-organized, and had all the supplies I needed. It made what could have been a stressful errand incredibly smooth. I truly appreciated the attention to detail and great customer service — thank you!
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July 2025 by Omar Rodriguez
The return process was easy and smooth, and the staff was helpful. I gave this rating because good customer service makes shopping better, and I appreciate when a company makes returns stress-free.
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July 2025 by David Ellison
Usually a long line every time I visit; it’s hard to find any parking too. But today was especially bad. To add to the usual long line the self service drop off & return kiosk was down for some reason
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July 2025 by MissClau
I want to highlight Zoe’s service at this UPS Store location. She was incredibly kind, always smiling, and had such a warm, positive energy that made me feel welcome right away. Super attentive, helpful, and her attitude truly made a difference. Thank you, Zoe — you really made my day!
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July 2025 by Ana Maria Capo
On June 9, I shipped a time-sensitive package via UPS with a 3-day delivery guarantee and paid $637. This bag contained all of my daughter’s essentials for a month-long summer program in Los Angeles. Despite the urgency and high shipping cost, the package never arrived.
When I initially shipped the item, an employee advised me to declare a value of only $100 to keep the cost down—saying otherwise the rate would double. That decision turned out to be disastrous.
The package is still lost, and despite repeated attempts to speak with someone responsible, I was told the manager is “never there” and the staff displayed a clear lack of concern or urgency. I ended up having to replace everything the day before the program started—spending over $3,000 and dealing with unnecessary stress during what should have been a meaningful experience for my daughter.
The level of service, accountability, and support has been deeply disappointing for a company of this size.
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June 2025 by Jimya Wilcox
I had a good experience at this location ! I printed out the wrong thing but Ericka helped me out and reprinted to make sure my package goes out and I thank her for that! She was very patient with me and had very good customer service !
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June 2025 by Luis Sandoval
Very quick and efficient customer service in helping me send out a return
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June 2025 by Angelus Gonzalez
I walked into this ups today and boy was it busy, but the employees came through and help when needed. I came in needing to return some items my daughter bought and I had no clue how go through that process for the first time but employee Zoe made sure to help me find everything I needed and was extremely patient and kind in helping me. Great service at this store!
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May 2025 by Howard Duncan
The staff is fabulous, engaged and knowledgeable...
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May 2025 by Karel Velazquez
I was attended by a young lady by the name of Zoe, she was so kind and very patient considering the internet was being very slow. She made sure I got everything I needed done and had no issues explaining to me what my options for purchase were. Not just her but every time I come to this store I always get greeted and attended right away. The store Always very clean and smelling nice and the employees are appropriate and polite. Amazing customer service over all
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May 2025 by Reinaldo Avila
Very good and fast attention
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April 2025 by Artemis Angewolf
Good clean store
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March 2025 by Sonia Lopez
Employees are courteous and fast
