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December 2023 by Angel Medina
Just had a child working at the store argue with me terrible! Unfortunately I can’t give negative stars.
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December 2023 by G L
quick in an out to do my anazon returns.
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October 2023 by Nereida Figueroa
I WENT THERE FOR A DIGITAL FINGERPRINTS AND THE TWO LADIES IN THERE DON'T EVEN HAVE AN IDEA WHAT IS THE CODE TO PROCESS IT. I WENT THERE TODAY AND BOTH AGREED THAT NO CODE IN MY PAPER OR DOCUMENTS REQUESTING THE FINGER PRINTS DIGITAL, AND WAS THERE. THEY MAKE US AS A CLIENT TO LOOSE OUR VALUABLE TIME. DON'T GO THERE, PEOPLE OR EMPLOYEES LIKE THE TWO LADIES DON'T WORK WELL AND NO FRIENDLY TOO.
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September 2023 by Miami Mom
Worse UPS Store. I rather drive to another location than give them my money. The girls here are rude!!
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June 2023 by Adriana
Augustin is the best! Quick and kind service…this is my go to place for any of my Amazon returns
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May 2023 by Rosmery Barrios
My two packages are delayed when I payed for 2nd day air delivery. At the store they didn't mentioned that they cannot guarantee the delivery at the right time and they say now there is no refund. So I'm not satisfied with the service.
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May 2023 by Yessenia Garcia
840 and the doors aren’t open and there’s a line waiting with no sign or note of new hours
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March 2023 by Steven Gomez
Always quick and efficient transactions here for a fast return. Whenever I need to return Amazon items I choose this UPS store. Easy 15 min parking out front too for convenience.
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March 2023 by Samantha Sosaa
Walked in around 1:40 pm. The two gentlemen were welcoming. I needed to send a package back to Amazon and a letter as well. Very fast and easy. I was a little taken aback because I’m not used to clean, fast, easy customer service anymore. Very pleased. The location was clean as well. Thanks, guys!
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January 2023 by Missy R
Worst service ever they lost my package the representative who was in the store he didn’t know anything they don’t even trained him properly he told me he couldn’t do a loss report only the manager and she was obviously not there I pay $70 for overnight envelope and they can even give me an answer where is it bad business don’t use this store they will lose your package And UPS need to start training better they staff at least so they could do a simple loss report and not wait for a manager they don’t wanna do anything find a different store so you can save a headache ? Bad business horrible service unprofessional staff shame on them
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September 2022 by Gregorio Santos
Quick and fast Service, young personnel is very attentive and knowledge ?Like all these UPS Stores around Miami Dade County there access is totally unfriendly in the way Pull doors are difficult to use when you are coming with a large heavy box ?. Handicapped and Females Customers struggle a lot to make it inside.
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September 2022 by ??
the worst I do not recommend it to anyone, do not visit this place the lousy attention by the alleged unprofessional Manager and with a bad attitude towards customers.
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July 2022 by Claudia D.
Soy clienta fija de este UPS store. Ya me conocen porque casi todas las semanas los visito para hacer una devolución. El personal de esta tienda se ha mantenido por varios meses y también han añadido nuevos trabajadores. Todos son bien corteses y dispuestos a ayudar. Para las personas de la zona que usan Amazon es muy conveniente el poder realizar devoluciones en esta facilidad, lo que no te dan nada como los $5 de Khols. Abren a las 8:30 AM y mi recomendación es que abrieran mas temprano porque para los que trabajamos ya esa hora es un poco tarde. Lo ideal es poder ir a la tienda antes de enrutarse al trabajo. Los domingo estan cerrados y el sabado ofrecen servicios hasta las 4:00 PM. Tambien se puede imprimir y resolver otros asuntos como conseguir cajas vacias y materiales basicos de oficina.
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February 2022 by Carola Santos
They helped me with everything, great service?? Recomended.
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January 2022 by Orlando Guevara
Outstanding service and customer service. Agustin and Adrian were amazing
