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December 2023 by Daniel Cox
Lost a package and then became rude when I asked them for a refund a week later. Save yourself some heartache and go to fedex
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December 2023 by Maggie Berrones
Mayra!!I live south but I frequent this UPS store and I keep coming back for the great service. Customer service, kindness and politeness goes a long way. Mayra highlighted all of the above with her positive attitude. Thank you for having all the best vibes when helping me. Merry Christmas, Mayra!!!
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December 2023 by Annette Stephenson
I can’t begin to thank the staff of this UPS location for their help! I used a 3rd party service to deliver some items to be returned as I was visiting and had no car. I realized that miscommunication resulted in most of the items not being scanned. I immediately called the store and the young man that answered was amazing and went above and beyond to provide a solution to get my items processed for return!Thank you so, so much!!! That was a true example of stellar customer service and deserving of 5+++ stars!
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October 2023 by Alain Escalona
The client service is amazing. And the team is very helpful
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October 2023 by David Trujillo
Employers welcomed me immediately, politely and provided help as soon as they could, providing good customer communication.
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October 2023 by Ana B. Santana
The staff is very diligent. kind and respectful.
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August 2023 by Alexander News Show
They Provide good Customer service.
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July 2023 by Mayi Vega
I am a senior citizen with little techy skills. I can always count on one of their staff helping me return or mail packages without any complaints. I ask nicely, they help nicely! Thank you!
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July 2023 by Frank Martinez
Sadly, I am unable to give SUB-ZERO star. Horrible customer service coming from the new owner/boss, he is the weirdest guy over the Earth, that subject is specialized to deceive and trick the customers….a professional LIAR. Stay away from that 7th world scam factory !!!!!
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May 2023 by Viren Suthar
This place so in sunbiz on different llc this guys do cheks fraud from here soon they know what they doing as well
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April 2023 by mirentxu echenique
UNRELIABLE!!! Wish I could give 0 stars…1 star is more than they deserve. Paid over $100 to have a document delivered today. Checked the tracking number and it says “label made”. Called the store and their representative said that she “can’t control what the driver does with the letter.”
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April 2023 by Joseph L.
Excellent location and the support staff is amazing. Very attentive and quiet location. Sundays, is the best day to go, they are open from 11 am - 3 pm.
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January 2023 by Nikky
I applied to work at UPS and have had nothing but an unpleasant experience. How unfortunate that a nationwide company would run in such unprofessional ways. I can only comment about what I thought was my employment. I did the interview process as anyone would, did training for 2 days, and was never kept in the loop of when I would officially start a shift. Not to mention that the training was free and I would not get paid for putting those hours in. For the training I was handed what was a used and dingy ups shirt. It was filthy. When I kept contacting the woman that “hired” me, I would get no response. I literally did not know what was happening or what to even expect. In the end, the manager said I couldn’t be a UPS worker due to the hours. The issue was not the fact that I didn’t end up being employed from them, the issue was the back and forth and the zero contact I had with them. It was incredibly unprofessional and an entire waste of my time. I feel discouraged and defeated, they kept me hanging along with no concrete answer.
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December 2022 by dizzydaizy11 Hudanish
This UPS store is fast & efficient ! Thank you employees !!
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November 2022 by Christopher Ricart
I arrived to drop off a return package. Apparently, this UPS doesn’t ship packages over 75 lbs, nor is this “rule” published ANYWHERE in the store. After requesting to speak to the manager, the employee calls her on her personal cell phone only to tell me to “go to the government mailer cause it's too heavy.” The manager does not even speak English.UPDATEThe product was shipped from the UPS store in Glenvar Heights (6800 & 40). Evidently, the UPS store I went to didn’t want to work on Sunday, as the staff at this store even measured the box (64 x 40.5) to make sure they could ship it.