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December 2023 by Scott Pfaff
Phenomenal experience working with Stan and his team at the Coconut Grove store. This store is run very efficiently, and the customer service is top-notch!
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October 2023 by Aurelia “Aura” Reinhardt
Service, pleasant and staff fully engagedI go there for all my shipping and packing needs…highly recommended!
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June 2023 by Ali L.
I recently shipped a painting to California , Jeff whom I dealt with was exceptional with service showed me how they protected it and followed up with a phone call after it had made its way to the destination , I think this is excellent service . This place is customer service oriented. Thank You Jeff.....
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June 2023 by Susan T.
Never thought I'd leave a review for a ups store but here we are. Everyone here is so nice and helpful, I'll go out of my way to come here.
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February 2023 by S F
I drive out of my way to come to this UPS store because Stanley and his crew are always helpful, kind, and professional. I’m actually shocked that there are any bad reviews. Sure everyone has bad days, but the customer service I’ve gotten at this store reminds me of the good old days when mom and pop stores were still a thing. And in Miami of all places??? This store is a rare gem!
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August 2022 by Scott Virgin
Stan and the rest of the crew are all legends. I've used this store for many years, and will continue to for many more years. I can also tell you that for a small store, these guys work very hard to get it done and deserve a lot of respect and credit, and am disappointed by the bad reviews I am reading here.Don't believe the hype, this place is the only spot you want to go.
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June 2022 by Vanessa Heart
The guy working here was unnecessarily rude. A little kindness could go a long way. I just had surgery and walked all the way down here and just wanted to return something. He insisted I purchase a box when there were dozens of used boxes laying around.Kindness? Ever heard of it? Your bad day, is now my bad day.
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April 2022 by Ana W.
Great service and team here. There is plenty of parking in the back. The team here was quick and very helpful. I'm changing this to my go to UPS location!
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December 2021 by Nubia Bengtson
This is the second bad experience at the same UPS branch, the employees you have are very rude and charge expensive prices.Or it’s normal charge $3.00 for one simple copy?And the actitud of the employees really is nasty.Also the place of the store always is dirty.Never I’m going again to that branch. ???
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December 2021 by Luisa Ximena Corchuelo
The woman here is so disrespectful, bad attitude towards customers, on site manager does not do anything about it.Very disappointed.
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November 2021 by Ali Levinson
Excellent service
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September 2021 by Charity D.
I always receive friendly, helpful service at this location. I've come here to ship packages and have also used their notary services. Prices are reasonable and I've found UPS shipping to be reliable. Free parking in the back.
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August 2021 by Ramon M.
Amazing service. Brandon helped me out a lot. Boxed everything up & sent it out for me. Thanks!
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July 2021 by Robert Gallagher
Very well managed. I truly enjoy this store in the Grove.
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July 2021 by lilian s.
Excellent service! Staff is friendly And efficient. A pleasure. Notary, fax, shipping...bing bang boom!