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March 2024 by Ladelle Chichoni
I can’t believe the lack of customer service in this place. I had the employee shout at me when asking if they could put some extra tape on. They had a roll right next to them. She then proceeded to say I had assaulted her and she was going to call the police. I thought is she crazy !!! Another woman came over and I thought she was going to take over but she said I had to leave. I asked to speak to a manger to which they would not allow and the other woman was still in the background screaming swearing at me and threatening to call the police again and again. I told her again and again call them if you need to but obviously she knew she had nothing to call them about. This must be Elisbets go to scene she threatens to call the police on customers when she’s having a bad day.
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February 2024 by Carlos Ayestas
In this place, they scheduled me for a 10:30 am appointment, but the designated person was not present. Boldly, they informed me that I should wait as the person was likely on their break. It's astonishing that such a situation occurs in the United States, making it seem like a service from an underdeveloped country. Besides revealing inefficiency and a lack of professionalism, it's remarkable that a governmental office like the POST-OFFICE allows the hiring of personnel incapable of providing the services they are tasked with. They don't deserve even one star; it's the worst service we have ever received.
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February 2024 by Jessica Masi
Favorite usps location. Friendly and caring staff with attention to detail.
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February 2024 by Valentina Garcia
are the worst
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January 2024 by David Linder
Worst service ever clasic usps situation. Amber hates her job and wants to spread some misery around. This clearly gave her a short term boost to assert the small amount of power she has. Sadly there is no accountability given the presence of govt ownership and the unions grip over firing decisions. A bad google review is my only outlet. You won the battle amber. But eventually all this hostility towards your fellow citizens will leave feeling empty and you will realize your life wasnt lived to its fullest regardless of your enjoyment in treating customers with disdain.
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December 2023 by anthony joanes
Agree with a lot of the newer reviews. It’s refreshing to see a USPS with good energy and employees who are actually nice to people. Such a low bar to uphold but unfortunately other usps stores don’t come close to this
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December 2023 by Andres Rodriguez
Disrespectful and rude personnel asked them if I can start receiving my mail again she said she'll do her best. Rude and Disrespectful they need to respect their customers and veterans
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September 2023 by H. Dubna
I came here at a time when it was less busy, about 10:30 on a Wednesday morning.There was no line and it was very easy to open a PO Box.Everyone was friendly and smiling, and I left feeling good!Thanks, ladies, for all your help!
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August 2023 by Claudia Sampedro
Having had a terrible experience from multiple USPS stores in the area it was refreshing to deal with such pleasant and helpful staff. I was helped by Nesha who was so helpful and cheerful with all of the customers she helped. She even helped an elderly lady with her package by walking with her to the kiosk and showing her how to use the machine. When it was my turn she helped me with a positive attitude and was quick and efficient. Such a great experience, Nesha needs to be training all locations in the area on how to provide excellent customer service!
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July 2023 by Juan Sebastian Reyes
They close at 6:00pm. I got there at 4:45pm and they already had the door closed ??♂️ No explanation.
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May 2023 by Yanelly Merida
Amber was very pleasant and knowledge. She helped my mother in law for her passport thank you dear love! God bless
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March 2023 by PrezidentTrump
More Government funded monkey's running around with bad attitudes. Can't expect more out of animals that can't be fired.
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January 2023 by Girl With Stash
I had the best experience! I called because I was an hour late to my passport appointment and they were so attentive! Appreciate all the ladies who worked today! Teamwork makes the dream work ❤️
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December 2022 by Jean Carlo Chavez
They doesn't like work, people pay taxes for their jobs, they close before service hours
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December 2022 by Oscar Miranda
Great Customer service, came for a passport renewal,no appointment needed, it took two minutes to fill the envelope and ship it Priority mail, the young lady Spanish speaking was very polite and courteous, I thank her and bless her
