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February 2024 by Mizlizz L.
Ugh, this is one of those love/ hate situations. I love the jogger sets, especially the sweaters, incredibly soft, and the clothing which can be a mission to find, can be nice quality. There swimsuits are nice, I just feel they need to work on the bra styles and straps, which also goes for the bikini tops. I just feel the shape of most of their bra tops is not as flattering, maybe make more balconette styles---lightly lined with thicker straps please. I noticed they make lots of triangular shaped bras. The undies, ugh not a fan the material easily wears out , either rips or stretches out. You definitely have to try your items. The store doesn't have the same inventory that online has. So make sure you check online for better items. Also if you see something online and don't want to pay for shipping, the store will gladly place and order with free shipping. The girls at the store are usually nice, just not that great at getting your correct size .
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February 2024 by Amber Prater
Today while in Miami I purchased a variety of items at this Victoria Secret; however, one of my items did not make it into my bag. I do not live in Florida and only stopped in prior to flying out to go back home following a cruise. I spoke with the very rude manager April regarding my purchase being on my receipt but not in my bag. She stated she couldn’t refund my purchase unless I brought in my receipt (which again I explained I do not live in Florida) I was only there for the morning shopping until time to go to the airport. I asked her then to mail me my purchase and she again refused saying she would have to see my receipt to be sure my purchase is on my receipt. The most rude and unprofessional manager I have ever dealt with. I spent $200 in this store and didn’t get a $14.95 item and she’s questioning me about my purchase. I advised her to pull up the receipt in her computer and again she refused and said she needed the actual receipt. I advised her to pull the camera footage which clearly shows me making the purchase and the cashier obviously forgetting to put it in my bag. April certainly does not need to be a manager in any capacity. She then states I can call customer service and maybe they will give me a refund. Truly poor service. It’s a shame I have to write a negative review when all I’m asking for is either a refund of the item or them to mail me what I paid for and didn’t receive. Clearly that’s too much to ask for these days.
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January 2024 by Zoraide
"Immerse yourself in the world of elegance and fashion at the Victoria's Secret store in Brickell City Centre. Discover a wide selection of dazzling intimates and accessories. The friendly staff and vibrant atmosphere make each visit an exceptional shopping experience Discover the charm of fashion at Victoria's Secret! ??️…One more option that you may like.
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January 2024 by carmen umbria
It was ok. But more assortment was missing.
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January 2024 by Mamisonga TheNomadicHealer (Mamisonga)
Great customer service and selection
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January 2024 by Dr. Jorge Arias
Very good service, the girls in the store are very friendly.
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January 2024 by Unnur Sigurdardottir
Very good to Shop there and very good helpBest regards
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January 2024 by Starla Goldade
It's a typical location.
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December 2023 by Nohellys Brett
I loved
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November 2023 by Atulkumar Bhagat
Discount was too good
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September 2023 by Ahmed Alkhuzaie
Great service, perfect location
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August 2023 by Katerina Limm
I wish the linens were better
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July 2023 by John W.
I am a man, and the Victoria's Secret satin pajamas are the most silky, sensual, comfortable, and luxurious satin pajamas that I have ever worn. I bought myself Miami Tropic style size large. As a man I will say that they are so irresistible, seductive, and temptuous I cannot help but to want to wear them, and love to wear them. They make me feel Heavenly perfect when I wear them, and I am my happiest when I wear them. I wear them to bed every night when I am sleeping. I highly recommend them, and I give them 5 stars .I give Victoria's Secret my permission to post the review and the photos on their Facebook page, the Victoria's Secret website, and Instagram page
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July 2023 by Beka W
Associates are always very helpful at this location. I take my daughter here frequently, and I have never had a bad experience.
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July 2023 by Hollin Stewart
Very nice store and kiosk, but if you use the “bring me item” function on the fitting room kiosk the employee becomes very rude. This was after asking for a whopping two whole items to be brought to the room on a slow day, so I didn’t think I was being demanding.
