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November 2023 by Len R
Photo service department always is a problem. They say that "We do not have paper, so go to Walgreens located at 1699 NW 7th Street". How is it possible that it is always the same problem? Where is the manager's management to resolve customer service?
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October 2023 by Cindy Castro
The pharmacy is the worst!!! You would think after getting so much bad reviews they would start making changes and clearly not. They don’t pick up, and then they do they hold you on hold until they hang up on you. I never got the chance to speak to anybody !!!! Save your money, time and frustration!!!!! go somewhere else!!! Super unprofessional!!!!!! I wouldn’t even give them a star.
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September 2023 by Cindy Rodriguez
Customer service at it’s WORST!!! Today I’ve called 4 times and waited over 16 minutes on hold and pharmacy hung up the phone on PURPOSE!!! These people clearly dont understand MEDICAL NECESSITY of patients who need MEDICATION ASAP!! Im very disappointed . This pharmacy needs NEW STAFF ASAP that is available to help people in their MEDICAL needs!!!!!!
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September 2023 by Tamara Moreno
Terrible place, bad service, I've been calling for 3 days by phone answer and leave you on hold I've been 45 minutes and nobody attends me, employees seem to be angry, persimo, bad treatment, no customer service should close this walgreens.PESIMO LUGAR, !!!
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September 2023 by Kelly Peraza
Worst customer service you can imagine. The Asian lady at the pharmacy has a disgusting attitude toward the clients/patients. Do not recommend this pharmacy to anyone.
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September 2023 by Vanessa Santos
Worst Walgreens ever had to go back like 6 times to ask for my same medication bathroom closed and not stocked whatsoever
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September 2023 by Rodrigo Salmeron
Worst customer service, dont make the same mistake I did to order prescription for the pharmacy, literally I wait more than an hour to pick up my prescription and in the end they never found it. Requested to speak to a manager and supposedly wasn't in the store.
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September 2023 by Alexis Fleites
The pharmacy here has always been inconsistent and unbearable. Only one person to attend the constant SLOW crowds, inside and outside. It’s right next to my home so I keep being advised to choose this place but I always regret coming. I don’t understand why it HAS to take over an hour to pick up a medication I’ve had ready for a week here.
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August 2023 by Celena D
This Walgreens is a joke. The pharmacy is the worst. It gets worse and worse every time I come and pick up medication. Why do you have ONE person attending the line inside and the drive thru? Where’s the logic in that? I literally spend an hour and a half in drive thru and even more time if I do the line inside. Do better. Drive thru service should be something quick. It shouldn’t be taking this long to pick up medication. The Walgreens application is stupid too. Always canceling my medications for no damn reason and then I have to CALL to verify what’s going on and that’s another hour and half on hold.
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July 2023 by Chiara C
Done with this pharmacy. First of all the line for the Pharmacy is always super long both at the drive thru and in the store. I had appointment for a vaccine the other day and had to wait 1 hour (with an appointment). Everytime I go there I wonder why don't they hire someone else because they are clearly overwhelmed at the pharmacy. Also, one time I needed some specific items and I looked online first to see if they had availablity. I went to the store to buy them and for some of the items the price was TWICE what it was online. I went out and placed an order online for pick up so I could save. The prices are much higher at this location and yet they are understaffed. Just awful
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July 2023 by Keyla (hippysensei)
This review isn't toward the associates but more towards management.... At the pharmacy there are 7 people waiting in line plus clients in the drive through with just one pharmacy associate helping everyone out. That showcases bad management just terrible
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June 2023 by Alex Mesa, HIV-AIDS Backwards Jogger
Excellent service especially griselda that works at cosmetics.. she super n amazing customer service ???
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May 2023 by jajitreyes
Customer Service here in Walgreens is excellent! The crews are very accommodating and kind.
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March 2023 by Alberto Ramirez
Went to pick up meds lady by the name Yanet that what she said her name was very rude. She should work if she doesn’t like her job stay home.
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January 2023 by Jorge Castillo
Make sure you take pictures of your prescriptions before you drop them off because the pharmacist will lose them and lie and say that you only had one prescription. I had to go back to the hospital to get another prescription. Always take pictures of your prescriptions before you drop them off anywhere I learned this the hard way.