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December 2023 by Kitsune L.
I usually go here because it's close to my house and 24/7. My typical interaction with customer service has been impeccable and I actually look forward to going. Last night I was having a small holiday get together and went out to get s'mores ingredients and beer for friends and family. I went in with my friend (female 42) her daughter (19) and myself (female 30). We got scolded by some older Latin lady who refused to sell us wine and beer. My friend who forgot her wallet in the car went out to get our IDs was told she couldn't buy anything because she had her daughter and we were "clearly lying because we were all teenagers" when we both clearly look our age. As much as I guess that was a compliment, her and I both had legal IDs and wrinkles to back up that we are adults. I've never dealt with such unprofessional behavior.
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December 2023 by Carlos Suarez
This Walgreens is hands down the most horrible store to exist. All the employees are extremely unprofessional. They have the worst customer service. There’s always homeless people laying down on the side walk in front of the door. Do not visit this store if you don’t have to.
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November 2023 by Danielle K.
Pharmacist was rude on the phone. I needed a script done by a specific date told me "I don't have time to deal with you, you are one in a thousand people with that prescription I don't know what to tell you" Lost my prescription several times
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October 2023 by M M.
I've been here a handful of times because I work in the area. The pharmacy staff needs a serious adjustment both in service and general attitude. There's always upset folks in their waiting area and the general attitude is careless. Sorry not sorry.
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September 2023 by Bernardo Spinrad
Absolutely terrible service. In fact, this pharmacy is a health hazard. I had surgery today, my doctor prescribed an antibiotic for me to pick up, when I went the attendant told me “the computer is down, there is nothing we can do.” So what, I can die from a post surgery infection, and they don’t give a damn? I even try to get the prescription filled by another Walgreens, they told me the doctor had to re-direct the order. Last time I will patronize this pharmacy, there are many better options.
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September 2023 by Erich T.
I have nothing but good interactions with the employees and service here. It's located in a convenient location, albeit sometimes tricky to get in and out. No real complaints
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February 2023 by Morgan T.
My husband and I used to come here weekly, until we checked out with this old, Latin version of a "Karen." Aunt Flo just visited so I wanted wine and chocolate. She refused to sell us wine. He provided his (he's 45) and I showed the Flordia Smart ID showing I was 33. She didn't care and blamed "policy". Please have all your employees updated on technology and apps bc if I can use Smart ID at the airport, I should be able to use it at Walgreens.
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December 2022 by jon
On hold with 24/7 Walgreens in Brickell to get prescription transferred from here. Told pharmacist of emergency room discharge and he said go there because we are closing in minutes. At 10:15 before the 11:00 pm close. Such empathy.
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December 2022 by Suellen Fletcher
The pharmacy doesn’t answer the phone.
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August 2022 by Crystal Vidal
The closest Walgreens and sadly the pharmacy is very understaffed. Don’t try to call as no one will answer.
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June 2022 by Colneitha Henriques
Great places to shop for variety of products ?. Prices are reasonable. Customer service is always great ?
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March 2022 by Allen Diaz
The pharmacy has an amazing staff. Nice , friendly and helpful. Im always surprised by the attitutide and spark. Some more then others but still good interaction. Thanks and keep it up !
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March 2022 by Eden Collier
Google Maps and the lit sign on the window says open 24/7. But when I got to the door and knocked at 5:30am the guy says they’re closed?????
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January 2022 by Joanna M
I've been trying to speak to a pharmacist for 1 week already and every time I call I'm on hold for over 20 minutes and they pick up, place me back on hold and I continue to wait and then they hang up! On an other occasion after holding for 30MIN they went to lunch and cancelled my call! I don't usually write reviews but I'm at the end of my rope!
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December 2021 by Charlotte K.
Very very very slow Walgreens. I go to this Walgreens because it's the closet to me but even with horrible traffic I can make better time going to the other Walgreens. I think one of the ladies at the counter is so nice and I feel bad but their pace and slowness is a problem. Pharmacy a complete other issue. Don't get your meds sent here.!!!