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February 2024 by Asol Narbona Basterrechea
The worst service I have ever received in the United StatesThe pharmacy is very attentive to your phone, what a shame they are so inefficient, perhaps the owners can replace them all with inefficient and inhumane ones.
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February 2024 by Alex 96
The worst of the worst, they don't take care of you, they tell you wait a moment and you could die there, and when they take care of you they do it to get out of trouble with you, it's a lack of respect
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February 2024 by Jim Diaz
The drive through pharmacy was a terrible experience. The woman who answers the call hardly speaks English and simply puts you on hold indefinitely. Many times, when you press the call button, all she says is that she's busy and hangs up. After that, a pharmacy technician comes to the window and takes whichever lane they feel like without asking who was next. It's not the technician's fault, but the lack of organization negatively impacts the customers. I've been waiting here for 20 minutes just to pick up a prescription that was ready.
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January 2024 by Valentina Plaza
I went to look for medicine and really, what a poorly educated woman, Emily, should not deal with clients
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January 2024 by Yailen Noble
I went on Christmas Eve, after having been rejected by 4 previous pharmacies, they treated me very courteously and I was able to resolve my child's urgently prescribed medication.
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November 2023 by Guillermo Vega
Excellent pharmacy and very attentive staff
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September 2023 by Esther Aguero
Terrible service at the pharmacy! I waited for a simple consultation and the supposed doc totally ignored me while the other lady kept sending her customers to buy. I am literally in tears. How aweful
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September 2023 by Jonathan Jordan
Monica, pharmacist was very helpful in explaining how to deal with a schedule 2medication, that is on back order!*Other pharmacies just gave me stories???⭐️⭐️⭐️⭐️⭐️
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July 2023 by lou romero
I have to come into this pharmacy and fight with the employees EVERY. SINGLE. MONTH. to have the same Rx they've been filling with the same insurance for the last 4 years.There's no reason for this other than simple incompetence on behalf of the staff at the location.It's ridiculous that they offer no explanation, no solutions, and no attempt is made to fix whatever shortcomings they're having in filling prescriptions in an effective manner.They're a PHARMACY. They have ONE JOB. And yet, every single month, they can't do it.Do yourself a favor and go somewhere else for your prescriptions. This place is awful.
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June 2023 by lou r
I have to come into this pharmacy and fight with the employees EVERY. SINGLE. MONTH. to have the same Rx they've been filling with the same insurance for the last 4 years.There's no reason for this other than simple incompetence on behalf of the staff at the location.It's ridiculous that they offer no explanation, no solutions, and no attempt is made to fix whatever shortcomings they're having in filling prescriptions in an effective manner.They're a PHARMACY. They have ONE JOB. And yet, every single month, they can't do it.Do yourself a favor and go somewhere else for your prescriptions. This place is awful.
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May 2023 by Mario Lopez
Be prepared to wait in line, they never have more than one cashier at the main register
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April 2023 by Manuel Quintana
Complete and utter mismanagement!Rude and unprofessional customer service! Do not voice your concerns to the manager on duty at 11:00 am on 03/31/23, as it will be a futile attempt regarding any resolution. Moreover, if corporate allows untrained and boorish management as aforementioned to continue working in such a manner; it says much with regards to regional oversight and training!
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March 2023 by diane g (Diane g)
If you can go to any other pharmacy. Do so. The staff here is awful. Zero accountability and regard for patients. I have dealt with Henry a couple of times who is just rude and wants to blame everyone but his own pharmacy.My dr called in my prescription early. Yes. But getting it out of “archive” and filled has been a nightmare.If you don’t get a text saying your prescription is being processed after you call & if you don’t see a update online saying your medication is being filled CALL THEM AGAIN BECAUSE THEY HAVE NOT STARTED THE REFILL.i have been trying to start my refill since the end of feb (medication was due to run out today). They have ZERO trace of me calling Feb 28th or March 2nd. So when i called today because I expected to be able to pick up today; Henry informed me it’s out of stock and now they’ll maybe have it Monday.When I mentioned that it was supposed to be processed when I called on the 2nd, Henry started explaining federal mandates and blaming my dr for calling it in too early. Zero accountability for his own pharmacy not processing or keeping records of patient requests. If you just wait on them to do what they should; you’ll die waiting.
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February 2023 by C M
Maria at the pharmacy drive through needs some customer service training. I’ve been coming here for years. Everyone is super nice. I was at the pharmacy pickup line waiting for 20 min. Usually, when they are busy, they acknowledge you are waiting and very nicely let you know to pls just wait a few minutes. After 20 minutes of waiting with no one coming to the counter at all, I called the pharmacy. I Spoke to the manager and explained my situation and if they would prefer I park and walk in instead. He said he would check out what was going on. Finally Maria came to the counter, Handed me my meds, charged my credit card on file and walked away. She doesn’t have the kind of attitude towards her job and her customers that most folks working at this Walgreens for years have. she’s likely a very nice person who maybe just needs some customer service and work ethic training. I would get her on that asap.
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January 2023 by Rafael S.
This Pharmacy has improved a lot. There is a lady called Ms Claudia in the Pharmacy and she is on top of everything; today she personally figured out an insurance issue to be able to dispense my antibiotic. She makes sure pharmacy customers line is moving and also is the one who does the vaccines. An amazing proactive Caring Professional. Thank you.