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February 2024 by Rashida Hamilton
Horrible place to goMy child at I’m was suffering from a small case of pneumonia and upper respiratory infection and the staff was very nonchalant about filling it didn’t want to call the insurance and clear the cost and also told me they did not take my child’s insurances when infant didMy cold thought all that started losing oxygen and her lips was turning blue when all of this could of been avoidedThe worst place EVERCVS would NEVER‼️
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February 2024 by Claribel Correa
I've been on hold now for 48mins they pick up and put u back on hold and then hang up
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December 2023 by Maria Suarez
Pretty bad pharmacy
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October 2023 by L C
People are mostly friendly. However due to the language barrier at times it seems difficult to communicate
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August 2023 by angel fadul
Don't come to this place the Worse their customers service is a joke and the pharmacy OMG they close earlier and don't care about the customers please avoid this place never again
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July 2023 by Charles A
Zero customer service at the pharmacy. I can tell they are understaffed and really busy, but you just stand at the pickup window and they completely ignore you. Not even a “be with you in a minute”, or at least, “just wanted to let you know there is a wait.” Nope, they just walk by saying nothing, and keep getting on the phone. After 5+ minute of being ignored, I just left. This is not the first time.
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July 2023 by ana sardinas
Zero customer service in all departments. They were not able to find my photo order, and I have the confirmation number, and they just said that I was in the wrong place, even when I have the address on the order confirmation. This is not the first time. I don't recommend this walgreens at all.
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May 2023 by Fabriccio Letellier
Horrible pick up experience. Store never sent email or text that the order was ready, found out because I searched the app. Went into the store, stood at the pick up sign, no help, employee chatting to the cashier that was working about personal matters. When I asked for help she said to wait and kept talking. After few minutes I asked again if someone could help, she sent me to photos which by the way no one was there. The cashier then said to make the check out line (after seeing me waiting on the pick up line for over 5 minutes)so he could help me. Zero customer service and disorganized. Deleting the Walgreens app and switching to CVS.
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May 2023 by jackie sanchez
PSA ABOUT THE PHARMACY NOT THE STORE: I dont think there could be a worse pharmacy... between the rudeness and the utter lack of common decency to the shadiness and complete lack of customer care let alone service its actually ridiculous they're allowed to be open let alone in charge of giving people their requisite health needs. If you can go literally anywhere else.. FIND ANYWHERE ELSE. worst walgreens pharmacy around the US to date.
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April 2023 by Oscar M
If you going to the pharmacy . Good luck. By the time they even look at you would have aged 6 months in advanced and by the time they give your meds, you would have aged an additional 6 months
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April 2023 by Johan M.
Probably the worst Walgreens I've had to contact. Being a health care provider on 4/5/23, I tried calling in a prescription for a patient. Starting at 200pm, and using the provider line, I have been on hold now 93 minutes and have been hung up on six times, The attendant says "please hold" and then they hang up. I wish my patient used Publix pharmacy, much better customer service
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March 2023 by Katherine Leon
the pharmacy is horrible; nobody picks up the phone, they leave you hold for hours and then hang up.
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January 2023 by _yungkuma
Beware terrible service! Carmen (a team leader or manager not sure?) was following me around the store for no reason while I was getting items to pay for and when I went up front to pay with another cashier that she was talking to and distracting I asked if they take passport photos and she interrupted and said no. When I know for a fact someone that used to work in the same Walgreens says it should be available. People of color should not go here while she’s working here. I’m very upset.
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January 2023 by Insun James
Worst Walgreens I’ve ever been. Customer service sucks and they are so slow. Barely have anything in stock and they have major attitude. Expect to wait in line for an hour with only 5 ppl in line.
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December 2022 by Jen A.
I have been to many Walgreens and this has to be the worst Walgreens in all of South Miami. They have the worst attitudes and the worst customer service, whatever you do do not go to this location.
