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March 2024 by Shane Dawson
Customer service is terrible. Going to change to the CVS across the street.
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February 2024 by Damián Lantigua
I've been trying to transfer my prescriptions to that Walgreens for a week and they never do the transfer. I have called the pharmacy more than 10 times and I can almost never get through to them. They are a disaster, I don't know how to recommend them.
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February 2024 by Jose Correa
This Walgreens has horrible costumer service, they never answers the phone to the costumer sick personal. They are lazy to work, they don't care they job, they don't take care business. They care about they paychecks only. They review are on the floor. Look like they dont have management. They need to change all personales and hire only person who like to work with people.
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January 2024 by Barby A.
Wish I could give this store a zero star review! Been calling the pharmacy at all hours 5 days ago to follow-up on the status of my child's prescription. Each time I call, I'm put on hold without any person even speaking to me and then ultimately after around 30 minutes or more, they pick up the call and hang up on me. Decided I'd call the store to speak to the manager and she barely knew sufficient English to tell me her name. She just transferred me back to the pharmacy, and of course nobody answered my call. Steer clear from this Walgreens, lack of customer service and managerial skills!
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November 2023 by allen Sardinas
Closed the doors 12:58 with a customer outside trying to get milk for his new born baby. Thanks!!
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September 2023 by Genna Henry
Waited in line for a flu shot for ten minutes. They made me wait in another line for ten more minutes. One person was at the register with a line out the door and the pharmacist didn’t bother to help. After 30 minutes waiting, left without any service
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September 2023 by Farida Chan
Pharmacy staff are all rude and whenever you call you will be left on hold for more than 15 minutes and then someone will answer and hang up on you.
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September 2023 by Madeline P.
The incompetence in this pharmacy is beyond anything I've ever experienced in my life. I am about to switch my prescription insurance due to the fact they only take Walgreens. I need to go back to CVS. it's unbelievable how incredibly untrained and bad the level of service is here. I will contact cooperate about it. Every month there's an issue with a refill.
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June 2023 by Dunia Wilson
When Staples canceled my order on the day of pick up I had to scramble to look for another solution. On 6/11 I happened to see the Walgreens in the same shopping plaza and decided to try my luck there with 45 minutes until my ceremony started. The incredible staff at this Walgreens stepped up and was able to help me get my order ready in 15 minutes! It was not a small order and not your common set up and print job. I had the order in my hands with enough time left to get to the award ceremony! Great costumer service is very hard to find these days. The staff at this Walgreens greeted me with a smile as soon as I walked in and said no problem we’d be happy to help! If you need good customer service, look no more and come here to be helped. Amazing!!! Thank you all for your support and for getting me out of a stressful situation with the most amazing smile and patience.
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June 2023 by Maria Celeste
Selling Pride stuff animals for kids. Seems they are not aware what happened to Bud and Target.
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May 2023 by Aby Sarabia
If I could give the pharmacy zero star rating I would. I’ve never experienced such horrible customer service to the point that even the store manager hung up on me because she didn’t want to listen to my concerns. I’ve basically called the pharmacy since 9 AM to only keep getting put on hold or hung up on over and over again. I must’ve called over 10 times. This is not the first time I’ve had this issue with them as the same thing happened to me two days ago. I suffer from my nerves and I wish that upon no one it’s a nightmare to first get your prescription and then get Walgreens to fill it. It’s pretty obvious I will be leaving Wegreens and wanted to save everyone a really bad experience Save yourself the nightmare and go somewhere else at least where the store manager has some kind of work ethic!!!!
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February 2023 by GarciaEffect
Absolutely Horrible worst Walgreens in Miami, the pharmacy is terrible the employees don't do their job. I was on hold for 45 minutes. The first time someone answered and then hung up and I had to restart the hold process. I'm not even sure how this location is allowed to be open; no wonder it has such bad reviews.
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February 2023 by N M.
Workers are very rude. I called to let them know about one of the employees there and the response i got was "we can't do anything about it" terrible service .
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February 2023 by Jon Lyons
If you call the pharmacy you'll be put on hold for 20 minutes and then they'll hang up instead of answering the call
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February 2023 by Jorge P.
I understand wanting to go home, but I'm here at 11:54pm and just wanted to buy a quick box of cigarettes. Using Apple Pay. Pretty hassle free and she just laughed as she locked the door again. This is on February 2. Tighten these type of things up. Horrible service