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February 2024 by Julian Fernandez
Rodolfo the pharmacy technician went above and beyond to make sure I received my prescription on the same day. Very rarely do you see people who care about their job or go the extra mile for someone, and Rodolfo did.
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February 2024 by Miguel Manzanero
The lady at the cash register today at 2:20 pm today was so rude. I was in line to buy some chips and pay with my Apple pay thinking my card was connected and as I was about to pay i realized it wasnt. I then told the lady that i was gonna be back to pay for it and she grabbed the chips and rolled her eyes at me. I then left because i was so angry and ended up not getting anything. So disrespectful.
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January 2024 by Nelson P.
I needed a medication and I was told by one of the pharmacy associates, in a rude way, that I could not purchase it on that day. The system was indicating I needed to wait another 24 hours to purchase them. I have no problem with that. What I do have a problem with, is the rudeness and obnoxious attitude the associate displayed towards me when indicating to me that the medication was not yet available. I'm noticing a trend that Walgreens seems to be hiring pharmacy associates that display little to no customer service skills.
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April 2023 by Edgar Ramirez
MARIA ELENA LADY IN THE FRONT IS RUDE!!! SO DISRESPECTFUL WITH CUSTOMERS. I WAS IN LINE AND SHE WAS RUDE TO EVERYONE! HAD A HORRIBLE ATTITUDE, HOW CAN WALGREENS HIRE SOMEONE LIKE THAT??? LACKS CUSTOMER SERVICE. SHE’S HORRIBLE!
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March 2023 by H D
There is a lady at the register that thinks it's OK to always be rude. It's been a few years and she is very rude all the time.When I've asked for help, she even goes off in Spanish cursing and assumes I don't understand.Why have someone like this with the public when others really want and need the job.Pharmacy staff is pretty rude as well. I get upset mostly when you are standing there waiting for help and they ignore you.Please update your customer service training. Thanks.
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January 2023 by Human Resources
This pharmacy lacks urgency, and due to the staff not paying attention to what they were doing they failed to fill an emergency medication that was time sensitive.
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January 2023 by Peter Papagiannakis
Typical Walgreens, but it usually has a line in the pharmacy. There is also a drive-through, which I believe doesn't help as it's time-consuming...
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January 2023 by Idelmys Gomez
The customers service there is awfull
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November 2022 by Mik Estra
This is the best walgreens in miami. Best employees ever!! Best customer service!!
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November 2022 by Justin D.
Extremely rude supervisor! I'm dealing with medicine that is meant to treat a life threatening condition and the top dog in the pharmacy is to busy to even attempt to seem concerned.
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October 2022 by Emily Y.
If I could give the manager at this place negative stars I would. This man straight up wasted an hour of my time checking cameras over a deodorant and ended up not even doing anything about it. Was super rude gave me a lot of attitude and turned his face on me when I was talking to him. He realized how rude he was when I asked him his name on my way out so he denied to give it to me and then he changed it, giving me a fake name ( Carlos ) and flipped his badge so that I would leave. But I heard his colleague call him ALAIN. ALAIN is the worst, and most unprofessional store manager I have ever dealt with. If he didn't feel he did anything wrong, he wouldn't have felt the need to lie to me about his name or flip his badge.
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September 2022 by Beatriz T.
First they don't have the medicine , need to order and wait 24 hrs .. later they have it over the counter, never said anything.. waiting 3 days for eye drops over the counter
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August 2022 by Yunior Careaga
Pharmacy Waiting for a pick up for an hour!! Terrible!!Just one employee who was trying his best but was not not enough.
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June 2022 by Ramon Adato
Incredibly slow, always backed up with long lines and no urgency on the part of employees to tend to customers.
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March 2022 by Yamile P.
The pharmacy is a drag to get help from. The wait is unbearable, inside or outside via the drive through. The customer service reps are really nice though
