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January 2024 by Andy Vitalli
This bank customer service is the worst. If you have a credit card with this bank get rid of it ASAP. they will not protect you in a case of fraud.this bank should be shut down never to be reopen again. Stay away.
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October 2023 by Dianisley Martínez
I loved the experience, everyone's treatment was very special, but Julio's was unconditionally the best experience I have had since I have been in Wells Fargo. I wish everyone was like this man because what I expressed here is very little to describe his treatment. to the customer ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Franco Lucchese
They never answer the calls. Unbelievable!
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July 2023 by Michelle Brumwell
Every time I’ve visited, the wait times have been short and the staff has been very friendly, knowledgeable, and efficient. The ATM is always working. The location is great and feels safe. One of my favorite Wells Fargo locations.
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April 2023 by Alejandra Diaz
Julio is the best!!!! Soo so helpfull
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April 2023 by Marc Mendez
Forget about calling this branch office. They never answer the calls..
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November 2022 by Charles Farah
They just helped me with a cash advance. Made me vacation less stressful!
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January 2022 by Kilgore Tanneria
This was the most disappointing and poorest customer service ever! I made an appointment, arrived promptly, no one answered the lobby door, told to go through the drive through and then told again to go to the door. Finally someone came to the door and told me that my appointment needed to be cancelled because I was late. Then I was told that my bank rep was busy-but I had an hour appointment-not sure what they were busy with when I was there when I was supposed to be there.
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June 2021 by Apple S.
This small bank location is inside the same building as the Conrad. I used the atm many times. Only issue is there is no parking besides street parking or valet
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July 2020 by Jim W
I went in to get a cashier's check and had AMAZING service from the teller, Lisbeth, and one of the managers, Luis. I had a minor issue in with my account and they resolved it very quickly and went out of their way to ensure I could get the check right away. Very happy with this service.
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May 2020 by Donald Prentice
Way do this Branch NEVER Answer the Phone???? Really bad service!!!!!
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August 2019 by Marco Urbina
Friday 08/16 and BOTH ATM's at this location out of service (?). I'm not sure if it's because there is maintenance going on inside but we as customers shouldn't be impacted by this. This is really inconvenient and unacceptable. Taking my substantial 6 digit check deposit to my other bank
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June 2019 by Sharly Zea
I visited this location Bank this morning, and Mrs Rivera's teller was unfriendly and bad educated... she did her job. But never said Good Morning and less Goodbye... fortunately, there are many banks in Brickell.
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February 2019 by Nadir Stones
Worst bank ever
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December 2018 by Daniel Semerano
Bank was practically empty (no customers). And their Bankers are the slowest performing individuals i have ever met in a bank. We had to ask several times to collaborate in helping us.
