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July 2025 by Juan Guzman
Terrible bank to do business with. After 10 years ready to close account and terminate credit cards. Places unnecessary holds on checks. Recommend you choose another bank to do business with.
***updated response***
Received a call back from customer service rep and wasted my time completely. Google should let you add 0 star reviews. There is a reason why the reviews are so low at this branch. Bank Anywhere Else.
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March 2025 by Julian Thomas
If you are able to drive to another state vs coming to this branch in Perrine, do so. Even better still, if you are able to pack up your accounts in total and go to another bank completely, I would recommend that.
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October 2024 by Jamilah Henry
This branch is incredibly disappointing! The wait inside is excessively long, and it would be helpful if at least one employee would check if any transactions could be completed at the ATM. Instead, they just wander around without purpose.
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October 2024 by Jennifee Martinez
This is the worst wells fargo ever. Friday morning only one teller, it's always the same, they don't care. The customer service is horrible.
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August 2024 by Blessings
Every time I come here there's a long line, with 1-2 tellers. The other employees just walk by without even trying to assist the customers waiting. This branch needs customer service training ASAP.
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July 2024 by William A
The worst bank for small businesses 100%
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July 2024 by Bao Nguyen
Today ,7/10/2024.I went to Wells Fargo bank to deposit money. There were two young men serving customers, one was busy serving another customer and one, when he saw it was my turn, he refused to serve me and told me that I had to wait for the young man who was serving another customers while he counted the money and put it away. When the young man next to him finished serving that customer, he called another customer to serve even though I was the next one waiting. He didn't call me, maybe because they saw I was a small Asian. I don't deserve their respect. ?Or are they discriminating? the address of this bank is: 17401 SW 97th Ave,
Miami, FL 33157
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June 2024 by Apple Zoo
This is literally the most evil corrupted company ever, they do a ton of fraud, exposure to customer’s personal information and they’re extremely careless, they don’t care about the employees or the customers there’s always 1 teller in the teller line and they’re always new. You can’t even take out your money without them coming up with an excuse to why they don’t have it and for the simplest transaction it takes 30 minutes. The wait times in the line are an hour long, the drive through doesn’t move, and the managers are incompetent and don’t give you any solutions. I rather bank anywhere else but this bank. They have terrible slow systems that go out of service almost every day and don’t show any sympathy for the customers, I’m definitely taking my business and money somewhere else I’m tired of constantly being hacked and having someone take my money in a random state it’s ridiculous Wells Fargo has no security at all, worst company I’ve ever seen, I don’t know how they’ve survived this long but I hope they go extinct soon.
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May 2024 by janice santos
Every month I come to this bank the wait is horrible, only one ATM and it's always the same, terrible service.
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May 2024 by Gloria Lugo
Lines all way out of the branch
Only one teller
ATM line more than 16 people
No customer service e at all
Looks like managements need better planning and customer service orientation
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May 2024 by Osmar Alarcon Segura
There is no respect for the customer. I attended my appointment to open a new account, 10 minutes before and an hour and 15 after I left without being attended to and the manager never showed up
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May 2024 by CRAIG KONING
Monday morning 10 am. Both arms out of service and only one teller.
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May 2024 by Aylar A
The worst branch.
They don’t respect disabled people at all.
The worst Teller services. Teller SARA was very unprofessional, rude, inexperienced, unknowledgeable, arrogant. To serve each customer it takes them about 45 minutes.
The worst Wells Fargo bank location.
The whole staff should be replaced.
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May 2024 by Pascaline Therias
Waiting time to make a wire transfer: 2 hours and 10 minutes.
This branch is from the stone age.
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April 2024 by Lester Bayon
20 people in a line and only one cashier working. This is the worst place in the city. They are a disaster, I wish I could post a photo. What madness!
