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May 2025 by K J
Horrible customer service and the man is a liar which is why this bank was in a lawsuit prior
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December 2024 by DelvisD
Always Ready to assist you.
No waiting list, no waiting line.
Very kind staff with great experience very helpful
Thanks to:
Banker: Eric Padron
Manager: Belkis Santamaria
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July 2024 by Darwin Sequeira
Excellent
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February 2024 by ALBE HDEZ- SANTANA
Terrible..... I went to look for coins to wash and while I was in line, the clerk asks to go to the bathroom for about two minutes, it is logical, she goes to the bathroom and it takes us 20 minutes, I go to another cashier and she doesn't have any coins. He asks to wait.... He passes the line while I'm waiting, he comes out of the bathroom, he starts talking to his colleagues and after a while he helps me... The bank was already closing... A 5-minute action took me almost half an hour. ....that bothers..... Out of respect I will not say their names
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February 2024 by Raquel Font
My horrible experience, the lady who attended to me apparently does not feel like working, very bad expression on her face when attending to an audience, she did not let me explain and I spoke to myself without telling her, when I asked her, she allowed me to explain, she made another bad face with movement of her head. hand and he responded to me, let's see, explain what am I going to explain to him? With such poor attention I said thank you, I asked another person and he said ok very naturally I think they should review their staff which I think must have good customer service is the lady with short hair
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December 2023 by Gabriel Perez
Excellent bank... attention and qualified staff... thanks to Jairo for his excellent services and good attention, congratulations
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October 2023 by Tamara Rousso
Thanks for the assistance of Grethel Olivera as business specialist. She took the time to understand our needs and what we were looking for, and she made the process very easy. She was incredible responsive and efficient. Thanks to Grethel for her professionalism. Very recommended!
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September 2023 by Zelmay Paz
Very good bank
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August 2023 by Sirley Avila Leon
Very professional agents always ready to help resolve your concerns.
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August 2023 by N N
Horrible service
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August 2023 by Adry
Excellent attention Grethel Olivera for your kindness
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August 2023 by Isanellys Tejeda
The worst bank of my life, 40 minutes outside in line with the car and they did not attend, I entered and there was only one worker for a huge line, it is always the same with this branch, they caught me late for work
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August 2023 by Melissa Azcuy
The waiting time is inexplicable
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July 2023 by Juan Salazar
Not enough people to tend to clients and they do not care !!! Takes forever to do anything here , I closed my account !
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July 2023 by Naleon Tugriega
I have taken my time today to do this review since the customer service is horrible every day. Nobody greets you. They look at you with a bad face without the desire to work. ADVICE for this company, DO NOT SPEND MORE PAY ROLL on dissatisfied employees or who only come to collect without caring about your Company, replace your service with Electronica via, you will have better reviews and more money. I know today nobody wants to give good service or work.
