-
November 2025 by Orlando Ontivero
Great customer service
-
November 2025 by Federico Wood
For the most part it's a good store, not the biggest in Miami. Fantastic staff, very helpful
-
November 2025 by Rick J
Searched 5 different auto stores. No 6amp fuse.
So friendly and they knew exactly where ot was. Two minutes and I was all set. Great job as always WEST MARINE. Thank you.
-
October 2025 by Loredana Meza
Fantastic
-
August 2025 by Anndy Rodriguez
Great location. Great customer service. And the store manager has everything on point. Prope to this west marine. Keep up the good work
-
July 2025 by Kelly Malloy DeWitt
Unhelpful staff
-
July 2025 by Alain Lecusay
I've been coming to this West Marine for longer than I can remember and it just dawned on me why that has been even when I can buy most products elsewhere, like in Amazon. It is because they, particularly Janis, take care of their customers, and in a way that feels like family. They have helped me find things, fix things, and figure out things, things I alone didn't know the how to. There has never been a time they have not stood behind their sales: fast and easy refunds, instructions, on-site assistance, courtesy exchanges, and always with a smile and genuine interest. Thank you for an always excellent experience. Thank you for always being there.
-
July 2025 by victor zamorano
POOR SERVICE OTHER THAN MAKING YOU SPEND MORE MONEY ON PRODUCTS YOU DO NOT NEED. THEY DO NOT HONOR BATTERY WARRANTY. ITS ALWAYS YOUR FUALT THAT THE BATTERY WENT DEAD. THE PLACE IS EMPTY NO CUSTOMERS. THIS PLACE SHOUL,D GO BANKRUPT. DO US ALL A FAVOR.
-
June 2025 by Raphael Bourillet
Paul and Peter went above and beyond. This is not retail this is the best experience for boaters
-
June 2025 by Htiek Snave
This is an excellent location for all your boating needs.
-
May 2025 by John
I was intentionally deceived into thinking that because I was purchasing an expensive item, I would be rewarded with an upgraded membership. I later discovered that Janis (the cashier at the Coral Gables WM) slipped a $25 membership fee into my bill. My fault for not looking at the receipt until I left the store and was well out of distance. It's obvious that there is some incentive for your associates to do this, but it's really unkind to do it under the guise of a reward. I also understand that the WM membership rewards you with points to use on your next purchase and in essence, pays for itself in due course.
However, that's not the point of my argument. I was so disappointed that I went to the store just minutes from my house and demanded a refund. Your associate, Jacob at the Pinecrest WM, gave me a lame explanation about my lack of comprehension of the matter and then without even a cursory apology, returned my $25.00.
Your people have a lot to learn about the retail business and how to deal with customers that have been wronged.
-
April 2025 by Daniel N Glynn
Good store. Helped with multiple items that I needed.
-
February 2025 by luis rios-berly
Easy to find marine products.
-
December 2024 by David Pereira
Wow, I’ve been to a few different West Marines, but this one might be the cream of the crop 10 or 11 different aisles filled with boat gear, clothing, electronics coolers fenders ropes you name it this place has it the last time I went to West Marine it was sad and I depleted stock. This thing is massive. Happy that I found it. Sad that I spent so much money there.
-
November 2024 by Poli Nahum
A smaller shop compare to Fort Lauderdale.
But have an ok selection.
