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February 2024 by Mathias Calderon
As for the negative review that was posted about Jojo , I was present when this altercation happened. The customer started to get aggressive and proceeded to start yelling at the employee when he couldn’t exchange the fume vape. She kept her composure and remained calmed throughout the whole time. I personally had a great experience with Jojo.
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February 2024 by Fabian Alvarez
This Jojo girl everyone is talking about on the reviews. Beware, she is completely bipolar.First time I went she was super nice, and suggested to switch from Fume to Just Puff, I ended up not liking it as the Black Ice from Just Puff is not the same taste.Second time she was a totally different person. I went to buy a Fume, opened in front of her and was broken. She immediately said she couldn’t give me the money back or a new one to replace it.I didn’t ask for the money back, I asked her to replace it and she refused, raised her voice, poor customer service, rude attitude, she almost made me leave the store empty handed.Then she suggested a 25%off on a second buy, which I refused to pay twice for something she handed me broken.After a while of discussion of her pushing me to buy a second one and me asking for the manager to what she said she was the manager. I told her she had to call the owner of do something about it. She said she couldn’t loose her job because of me, since Fume is not replacing the damaged vapes. End of story, she gave me a Just Puff as replacement.If she is the manager, she should not be in charge of a place or take care of customers whatsoever. After a long day of work think twice before stepping into this store. You’ll leave this place full of bad energy and most likely unhappy.The store has variety but needs to pay attention to the staff.
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February 2024 by MARILYN GONZALEZ
Overall really nice good customer service ???
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February 2024 by Emmanuel Canfux
Great experience every time Ashley the best knowledgeable on all products and great customer service ⭐️⭐️⭐️⭐️⭐️
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February 2024 by syd nie
Definitely coming here again. Jojo’s professionalism and sales skills were unmatched, and this store has everything you need!! Thank you Jojo you made my day and gained a customer for the long haul :)
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February 2024 by jonatan diaz
Simply the best service given by Jojo ?
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February 2024 by Elisitah_ xoxo
Increadable customer service performed by jojo she made sure I was good and I loved her so much!! Would defenitely recommend going to her .
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February 2024 by Manny Fernandez
jojo was super helpful amd made life easier great customer service?
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February 2024 by VALERIE ARANGUREN
Top notch service, has all the products I need. Jojo was very helpful and knowledgeable on the products I needed. 10/10 will come back
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February 2024 by ally
jojo is a lovely very helpful girl she helps me out every time i need something!
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February 2024 by Christopher Vasquez
10/10 Customer Service. Thanks to Jojo, she helped me with everything I needed. Just gained a customer!
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February 2024 by Juan Jose Prieto Jr (John Odinson)
Great place to buy your smoke/vape supplies, especially if JoJo is helping you cuz she's the shizzle my nizzle!!!
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February 2024 by Elizabeth Cardoza
Visited Miami for the weekend and Jojo assisted me. Very attentive and helpful! Will definitely be coming here every time I visit Miami ?
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January 2024 by Amber H
Jojo was awesome what a legend she really knows what’s up
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January 2024 by Eric Jimenez
Jojo put me on. She knows what she’s talking about. This place is great. They have a useful point system that actually works. Congrats on baby jojo.
