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October 2023 by Dmytro Muravytskyi
This is the worst company I have ever encountered! Through Expidia, they rented out a car at a good price and allowed me to pay with a debit card. When I arrived to pick up my car, they calculated an additional fee of another $470! When I asked them to cancel the reservation, they refused, do not contact this company, the worst thing that can happen on the market!!! You'll just lose money, scammers(((
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October 2023 by Emeka Mbadiwe
It’s not cool that the company presents great prices online and then when you arrive you’re hit with many different charges. $1000 hold on my card?? Paying for extra insurance when I already have my own? I won’t use this company ever again. It’s not good to take advantage over people. I’m sorry but I don’t recommend this company at all.
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October 2023 by Rey Cifuentes
This place is a robbery they over charge customers ridiculous toll fees and as well ridiculous fee if your two hours turning in the car. They charged 70. For being over two hours past my drop of time as well 27. Per toll that I had three tolls that didn't even reach 8.00 and for that they charged me 75. In three tolls. Supervisor never called me and received some lame response from the company. I would be very careful with this rental company and there over charges are ridiculous with no consideration to the customers money. Very disappointed in this companies surcharges.
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October 2023 by Sandra Cifuentes
This place is a scam, they will hit you with hidden fees, when you returned the car, I was charged $154.00 dollars, because according to them the car was returned late, and they charge $25.00 dollars per day, if you use the toll. Be careful read your contract, before you do business with this company, they wii rip you off.
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August 2023 by Simone Castello
The price quoted was misleading and definitely not value for money. The shuttle service is inconvenient. You have to travel from the airport terminal via air train then to the actual car rental pick up. The drop off is also not at the departure terminals and you’d need an additional taxi if you have bags. The car was dirty and had many scratches.
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August 2023 by Damian Deamici
Everything the other reviews say is true: the price seems appealing and baits you into renting their cars, only to arrive and be forced to buy into all these hidden fees. They find reasons to reject the same insurance you’ve used to rent cars from other companies a million times, and they quite bluntly coerce you into buying their toll package. You either get it or you’re charged “$25” per toll, so not getting their package would literally cost $50 just to get out of the airport area!The attitude of the staff is infuriating. I feel for them, having to scam people for a living must really suck, I hope for the health of their souls that they find other work. But for the time being, dealing with them was extremely unpleasant, they treated customers with smug disdain for not knowing their made-up rules before hand. Nobody left happy. I just saw how they squeezed hundreds of dollars from the international tourists in front of me who probably thought they had no choice at that point. I cancelled my reservation (not through them but the third party website—they would, of course, not help with that), but the people of front me likely thought they had no choice.I know the price is tempting! But remember that it is not real. At the end of the day, you’ll pay the same as in real companies whose mission is to provide a service to make a profit, not scam their customers for it.
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August 2023 by Kimberly DuBose
Beware: DO NOT BOOK WITH THESE PEOPLE!! I booked a reservation. The price was good until I got there and they came with all the hidden fees. I canceled the reservation. The lady at the front desk told me i would be refunded.Then after i left, they denied my refund after I didn't get the car. Deposit went from $250 to $1000. And several other fees was added!! DO NOT USE THIS COMPANY!!
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August 2023 by Google user
The price quoted was misleading and definitely not value for money. The shuttle service is inconvenient. You have to travel from the airport terminal via air train then to the actual car rental pick up. The drop off is also not at the departure terminals and you’d need an additional taxi if you have bags. The car was dirty and had many scratches.
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July 2023 by Terri Harris
The office staff was friendly enough, the car was nice, and the shuttle was timely. The price per day was good, but they hit you with additional fees once you are in the office. Paperwork does not mention fees so be careful and ask upfront about tolls and insurance costs before booking.
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July 2023 by Jorge Franco
BEWARE! This place will automatically charge you for a reservation and will not refund you any money if you decide to cancel. They will tell you it’s part of their “company policy”. They will tell you to write an email to the supervisor but nobody will respond to your emails. These people are crooks and that is exactly why they have extremely bad reviews anywhere you look them up. Horrible customer service! Don’t be fooled by their cheap prices like I was. I would give them a “ZERO STAR” rating if I could. I hope they go out of business so they can’t continue to rob people for their hard earned money!!!!
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July 2023 by Keishawn Armstrong
Traveling from New Orleans to Miami! Which started off not so great with “Green Motion”, (rip off company),, by the way wanted to hold 2 grand on my credit card to rent a car… so I walked around the corner to Zezgo!! Where the atmosphere was welcoming! Fabiola and David were great customer service agents! David explained everything thoroughly, he was very patience, and even gave us a complimentary upgrade! Boss these guys deserve a raise! Will be renting from them every time I visit Miami.
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July 2023 by Anton Cherniavskii
Scam company that tries to overcharge people for unreasonable fees and insurances. We were waiting for 30 min for the shuttle, than 20 more min (that they spend for dealing with 2 customers, and one of them left) after that were listening pour explanations for illegal charges they have to make. Otherwise you can’t rent a car from them.So do not get lured by low price, because inconvenience, time you spend, stuff attitude and extra charges are make this deal insanely stupid.
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July 2023 by Amanda Martinez
I had an absolutely dreadful experience with this car rental company. They completely misled me with false claims and false advertising. Despite the website clearly stating "unlimited" mileage, they imposed a ridiculous 100-mile limit simply because I was a local customer. Talk about a bait-and-switch!To make matters worse, they tried to force me into buying their expensive $150 policy, even though I already had my own coverage. They conveniently decided that my policy, which was perfectly valid and active, needed to be in effect for 45 days, a requirement they conveniently failed to mention anywhere on their website when I made the reservation. It's a shameless attempt to squeeze more money out of unsuspecting customers.And if that wasn't enough, they sprung a sudden $1000 deposit on me out of nowhere. Where on earth did that come from? It's like they're making up fees on the spot just to drain every last penny from customers.But the real kicker is their hidden terms and conditions. They have intentionally buried them so deep that nobody in their right mind would bother to read them. When I called them out on it, they had the audacity to say it's my fault for not finding those hidden clauses. It's a deliberate tactic to deceive customers, and it's utterly unacceptable.As if all of that wasn't bad enough, they had the audacity to try and charge me an extra $25 penalty per toll I passed, on top of the actual toll fee. It's nothing more than a desperate ploy to sell their overpriced toll package.Save yourself the headache and frustration. Avoid this car rental company at all costs. They are dishonest, manipulative, and clearly have no respect for their customers.
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May 2023 by Rodrigo Maurovich
Was hands down THE BEST rental car experience I've ever had. From the quickness and ease of checking in and out the door. To the absolute best prices around. Ana Alvarez was very professional. She took care of every single question that we have. I will rent with this company from now on.
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May 2023 by Alex Berenbaum
Be cautious when considering this company's low prices as they may be deceiving. Upon arrival, they may pressure you to purchase a Sunpass device for over $100 and insist on adding unnecessary insurance despite previous assurances that it would not be required. These practices suggest dishonest behavior and a willingness to scam customers. My experience with this company has left me feeling cheated and I advise others to steer clear of their services.
