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“Felicia is never to busy to take a call if you have a question that is above level than her team, but at same time u can believe she is giving the best training there is for her staff. U feel like home when u have to go inside to handle things, and also the staff treats u as they know u when u call by phone. Always a good attitude, prompt and curtious.”
“Valarie is wonderful and very responsive. I would highly recommend this company for your business insurance. I sometimes reach out to her multiple times in one day and she always gets right back to me.”
“This was one of the best experiences I’ve experienced when trying to experience a great experience. Angela Is the best when it comes to customer service. she helped me with all the details. I felt like I was talking to a Loving grandmother instead of an agency. When I read the other reviews, I was like “oh my, I hope I get Angela” and lo and behold. Guess who answered the phone? Angela, thank you for the great experience.”
“I had great experience with frank he got all the ducks in roll for explaining everything very clearly and even helped me with getting my other insurance canceled what great guy thanks frank looking forward to my time with State Farm”
“The people at the Insurance Place of Orange Park are Awesome. Always there to help get their customers the best Insurance available. They do not have a physical store on Blanding Blvd anymore, so make sure you call them before just stopping by.”
“My husband has been a patron of his agency for a long time with his car insurance. Then we purchased our Renters Insurance. And now my step son has his own car insurance through his agency. The staff is friendly. One memorable moments was when Ron's son remembered my husband and his vehicle even though we don't have to interact with the agency that much!”
“I needed commercial insurance as the landlord needed to give me the premises. I called them based on a recommendation. Ms. Cindy worked late on more than 1 day trying to figure out my insurance needs and help us get the keys on a late late friday afternoon going into the evening so the landlord gets the policy and we get the keys over the weekend to get remodelling going for the clinic. I was very very impressed by their work ethic, attention to details for the client, and just their input on the lease terms and my contractual safety. They of course didnt give legal advise but discussed what typical leases say and what this lease was saying comparatively.I would give them 6 stars if that was possible. Thank you Newton Young & Ms. Cindy. Great/best experience.”
“?????Wonderful staff, very helpful and patient even when things go awry. Would definitely recommend!!My family and I have been in business with Mrs. Coleman for many years!”
“Where do I begin! What an awesome experience! I contacted State Farm for a home quote as premium more than doubled with my “prior” carrier. Had the pleasure of speaking with Jessica and she was all about giving me exceptional service. I have much better coverage at a rate that is affordable. I am so happy with the entire process I moved my auto insurance as well. Jessica went above and beyond! I highly recommend you call her. She will do her best to earn your business!!”
“To be honest, it is something unusual to be able to have an experience like the one I had today with Miss Malena where her professionalism is something that characterizes her, very charismatic and really makes you feel that you are in good hands, to whom it may concern I think she would deserve a bonus for your kindness”
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“Excellent pricing and service. It doesn’t matter which agent I speak to, everyone in the office is always upbeat and polite and eager to help. I have properties in both Fl (through Middleburg office) and GA, as well as car insurance in FL- can’t say enough good things about State Farm”