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August 2023
Yes, my package is only about 2 weeks late AND they simply don't answer the phone.
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May 2023
About 50% of the time my packages are either delivered to a neighbor's mailbox or the parcel locker key is left in a neighbor's mailbox.
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March 2023
I filed a complaint online about my package being delivered to the wrong house and within 30 minutes they had found my package and put it in my mailbox and called to apologize. Very impressive.