Fifth Third Bank & ATM

Banks
Hours: Fifth Third Bank & ATM at the Miramar Square location is ranked highly in customer satisfaction. Many reviews highlight exceptional customer service, describing the staff as amazing, polite, professional, and making it a priority to make customers feel comfortable. The careful attention of the staff is noted as fascinating, with several customers mentioning specific employees who provided enthusiastic and incredible help, solving everything quickly. Some customers state it is an exceptional place and a great experience, calling it excellence and claiming you cannot find a better banking institution for quality service. The bank is also noted for proactive communication, with calls to ensure customer satisfaction and social security deposits arriving in advance. However, some critical feedback exists regarding certain bank processes. A reviewer finds the online and mobile banking development horrible, citing slow Zelle or bank transfer times and a difficult process for adding a card to Apple Pay. Another customer mentions excessive phone calls and an issue with check availability, noting the bank does not provide complimentary checks and that fees for a cashier's check increased. This led to a feeling of being nickeled and dimed for some. Overall, while in-branch service receives consistent praise, some operational and digital aspects draw criticism.

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1. Miramar, Florida