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December 2023 by Frances C.
On 12/01/23 I purchased a carwash at this Zip's location. I use to frequent the location before since I worked in the area. The 1st issue was I pulled in to use the vacuum. Many of the vacuums spots were missing hoses or not operable. When I pulled into an available vacuum spot the suction was little to none. I started with the driver side and ended with the driver side. It was a waste of time looking for vacuum only for it not to work. After that experience I drove over to the carwash entry lanes. Now I noticed the cost of the carwash had increased. Okay too late to turn back. I paid for the wash and waited for a receipt to print. When the receipt didn't print I asked the attendant for a receipt. He said he couldn't print a receipt. What do you mean. I was not asking for anything out of the ordinary. So I asked for the manager he said the manger was not there so he gave me his name and number Luis 954-702-8538. I called the number while there. The call went straight to voicemail, I left a message and as of today I have yet to receive. Forgot to mention I paid for the top tier carwash and at at the end of the carwash my car wash not clean the tires were not shiny. I didn't mind paying the cost, but did not receive acceptable service. I'm not going back or will I recommend this location again.
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November 2023 by Reginald Porter
This car wash is on the pricey side for NO REASON. Barely any functioning vacuums, most of them do not clean well and they do not consistently swap out cleaning clothes they were all moldy smelling and soaked to the touch, please do better it use to be a good car wash
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November 2023 by Thi Phuong Van
Don’t waste your money here. I spent about $20 for basic plus service, but after washing, my car is like it was before (no clean). In and out the machine within 2 minutes ( how can a car clean well?). I have to rewash my car again at home.
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October 2023 by Bennylee Robinson
This location finally has someone who actually cares about the customers who patronize this location. Joenny is competent takes the time to listen and makes sure the information is accurate when she sets up the account. The previous and a few others that are currently still working here can care less about your customers or your company. They are here just collecting a paycheck. I was here several months ago the office was open and side door was open and other people that was vacuuming their vehicles stayed the person just up and left, a male individual. This particular site has had far too many incompetent staff members. I sincerely hope you actually appreciate this hard working and dedicated employee Joenny. She actually smiles as you approach. This is a quality and response our company requests of its employees. Smile before they approach then give an authentic greeting. She does both and I recognize and appreciate her work ethic. I’ve been a customer for 6 plus years now and constantly recommend Zips.Service: Auto detailing
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October 2023 by Stephanie Corona
Charges you $25 for you to then have to clean your car for 40 min still afterwardTalked to the “manager” and she tells me she can’t help me and that just because I paid $25 doesn’t guarantee that you’re gonna get your car clean …Oh and the vacuums do not work.Great job y’all!This place literally just stealing money.
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October 2023 by Kyler P
First time using zips and probably the last time. My car was mildly dirty. No mud on my car. I did the basic plus package for $18 and it didn't get rid of many of the spots on the hood, grill, and bumper. I would probably have to pass through 4 times before it got it. The only thing that helped was the kind staff.
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October 2023 by Grecia M.
Nice experience with Luis great service the wash was good would recommend to other people
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September 2023 by Mattie Craig
My experience at Zips car wash was very good. Customer Service very friendly and helpful with any questions I had, being it was my first time. The manager, XaQilya was helpful and displayed such quality of leadership and assisting her team. Thank you again
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September 2023 by Church Office
I always come to this car wash, my car always comes out nice and clean. I have never had any issues..
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September 2023 by Sandra Arnold
My experience at Zips car wash was very good. Customer Service very friendly and helpful with any questions I had, being it was my first time. The manager, I believe she said her name was XaQilya, was helpful and displayed such quality of leadership and assisting her team. I will be returning very soon to become a regular member.Services: Polishing
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August 2023 by Sergey Ilnitskiy
I’ve been a member for about 5 years now. They have improved and changed the vacuum system out and also updated inside the car wash. The only problem I have is that the tire shine system never works correctly. It only does one side of the car and it sprays so much tire shine on the tires that I need to remove it after with a towel. Other wise it is all over the car after driving. If they can fix that then it will be a descent car wash place.Service: Auto detailing
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August 2023 by Kaylon J
Great experience and the new management is really cleaning up the place. It seems to be a bit more organized. At first I was skeptical because they made me put my membership sticker on the window but I’m guessing it was a policy that wasn’t enforced before. The only con is no security cameras. I like to feel protected while cleaning out my car.
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August 2023 by Tisha Andrews
The location when up on the monthly fee, most if the vacuums are broken, and there are no there detailing supplies. I’ve sent emails I would like a response to.
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July 2023 by Life of a deacon
The building was nice clean and provided everything I needed to clean my car. The process so smooth and someone was standing at the kiosk to make sure I was helped at all times. I will definitely be returning again soon great job. Those workers surely need a raise the were really postiveService: Polishing
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July 2023 by Kritzia Diaz
I had cancelled my membership back in May 2023. on 7/10 I was charged for the membership even though it was already cancelled. They claim I went through the carwash on 7/7 and do not want to warrant my refund. My car did not go through the carwash again after the cancellation. I am scared that they have your card information and charge you months later after a cancellation was already made and processed. Please do not use this car wash they are scamming people. Im going to have to cancel my card and reach to my bank. WORST CAR WASH AND SCAMMERS DO NOT USE!
