Bank of America offers exceptional customer service at its Drive-thru location, with staff members who go above and beyond to assist clients. Customers have praised employees like David Shields and Dickinson Joseph for their professionalism and helpfulness in setting up business accounts. Many felt welcomed and valued, noting the clean and inviting environment and the warm smiles from the staff. Donovan and Chad received special mentions for their patience and outstanding service, making clients feel comfortable during their visits. Heather Crider also stood out for her efficiency, resolving a complex transaction issue in just five minutes after a lengthy struggle with other representatives. Overall, the branch is highly recommended for its friendly and efficient service, making banking a pleasant experience for all.
Afnie Exilhomme is top notch. We really appreciate her going above and beyond in supporting our banking needs. She is very professional, patient, and highly competent in banking operations. Truly appreciate her quality of care. If you are busy and need good banking care, we recommend Afnie for your banking needs.
May 2024
I can't give them 3 stars because they don't deserve it, I come to this branch out of necessity because it is the closest, but they are not diligent! They can't solve simple problems!
March 2024
Michele went above and beyond to help with our issue. She truly made a difference in this branch. Thank you!
