8:30AM - 5PM
7211 Radio Rd, Naples
Banks
“Today I experienced the best help ever in the bank. Jean went above and beyond of helping me. He explained things to me that I needed to know. He had alot patience with me. Due to I asked alot questions probably the same question over but just worded it different.
Im thankful for his help and knowledge that he brings to this bank. Thank you Jean for all your help.”
“I came in and was welcomed warmly despite the heat. The service was excellent — very helpful, quick to respond, and efficient in solving everything. Communication was clear and understanding on both sides. Everything was handled very professionally and promptly. I would like to thank everyone working here, but especially Greta Castaneda for her exceptional assistance.”
“Banker Karen Roque assisted me with exceptional professionalism. Her attention to detail, customer care, and genuine empathy made the entire experience smooth and pleasant. Recommended 100%”
“Great service I do want to comment on a particular virtual teller thst I come across frequently the young man’s name is Charlie very professional always has a smile is very customer friendly it’s always a pleasure to come across very helpful and informative great service thank you”
9AM - 5:30PM
2470 Immokalee Rd, Naples
Banks
“I’m proud to call Angie my banker! She knows her stuff and has helped me more times then I can think of with our crazy spur of the moment life. LMCU is a great bank to be with!”
“Excellent care from Daniella Butnariuc at the Naples branch. She deserves an attaboy from your bank and the sincere thanks and gratitude from my 3 sisters and I for her extraordinary efforts. We are most grateful.Debbie Vieau”
9AM - 5:30PM
2370 Vanderbilt Beach Rd, Naples
Banks
“I joined LMCU in 2021 when I refinanced my home with them. I opened a checking and savings account at that time. Whenever I come in to this branch they always make me feel like a friend. The Branch Manager is Lisbel Lora and she always makes herself available if I need to discuss a loan. Kim Shows the Head Teller is always so friendly and helps me immensely - if she sees that I'm in a hurry to get back to work she will complete my transaction and email me the receipt. Kim is the nicest teller I have ever worked with. I, also have to thank Catherine Kimpland a Member Service Rep who always is available to help me with great service. My New Years resolution is to move all my banking to LMCU because of this outstanding service of this branch. It is my pleasure to share this with everyone because they always go above and beyond the call of duty. Thank everyone at this LMCU Branch on Vanderbilt Drive in Naples”
“I visited the North Naples branch a little after 11 AM to close my business account. There were a couple of people ahead of me, and Lisa Carter, the branch manager, was managing the lobby. From the moment I walked in, Lisa greeted me with a warm smile and asked how she could assist. She clearly communicated the expected wait time, as there were only two employees available, which I appreciated.
About 15 minutes later, Lisa personally called me over and efficiently helped me close the account. I was truly impressed that the branch manager herself was up front, welcoming everyone, setting expectations, and asking the right questions to ensure members were directed appropriately.
Her professionalism, attentiveness, and positive attitude made the entire experience smooth and pleasant. Kudos to Lisa and the North Naples team for their exceptional service.”
9AM - 5:30PM
3003 Tamiami Trail N # 100, Naples
Banks
“I'm so impressed with Ms Deborah. She was so wonderful to us and gave us options about refinancing our car loan and got us to the best decision that fit our needs. She's caring and has great communication.”
“We just had our bank account set up. Absolutely a positive experience! Communication was easy with Cliff Brand. He answered all our questions, the process was amazing, and we are thrilled with the outcome. The entire staff is fantastic, and they have our loyalty for all our future needs.”
9AM - 4PM
1185 Immokalee Rd, Naples
Banks
“These people at this location are by far some of the best folks to deal with. Their care and understanding is always far above what anyone would EVER have to do.”
“This place is amazing!!! Had No problem what so ever and they assist you so well. They are so polite and welcoming definitely will make it a place I go when I need help!”
“Very happy with the attention of all the mistakes of the bank, they are very attentive and friendly, they assisted me, Alex, very friendly and with very good customer service, always answering all very questions and giving me their best help, thank you Alex for your service, a pleasure to see talked to with you”
“These guys are great, I'd highly recommend them! All the staff I spoke with at this branch were professional and courteous. I was seen promptly, and services were provided in a thorough and efficient manner.I walked in expecting that getting my account needs taken care of would be a major hassle after having several very negative experiences with Suncoast Credit Union, and could not be happier that I decided to stop wasting my time with them and came here instead. Day and night difference between the quality of services you'll receive at these two places.”
9AM - 5:30PM
7405 Devonshire Blvd, Naples
Banks
“LMCU is very welcoming as soon as you step in! I set an appointment with Diego to open my membership he was very attentive, knowledgeable and professional. He shared all the great benefits that LMCU offers. Definitely a pleased member. ?”
9AM - 5PM
3360 Pine Ridge Rd, Naples
Banks
“James and Heather were very helpful and courteous. It felt like a good thing just happened to me after opening a checking account at your Naples FL Pine Ridge Branch. I will tell others about my experience.”
“If you look up “5 Star Customer Service” in the dictionary… you’ll get (Ingrid)! Ingrid at this location on Airport & Pine Ridge is top notch. She made my day and went above and beyond her normal duty. I wish everyone was like her in the biz. I went in stressed out from the day, and left with big smile on my face. Thank you again Ingrid. ?????”
“This is a great bank where we have had all our accounts for years. Holly is an amazing manager at the North Naples branch and has always been extremely friendly and helpful to us. I highly recommend this bank.”
9AM - 5:30PM
8635 Collier Blvd, Naples
Banks
“My husband recently went into the Collier Boulevard branch. My stepson recently passed and my husband needed to go into the branch to make a deposit. The tellers were so supportive and patient with him, while he cried and tried to get the words out. A week or so goes by and we received a card. We are completely grateful for such caring individuals. Not only were they patient with him but so thoughtful to send a card.Thank you to all the tellers and Branch Manager.”
9:00 AM - 5:30 PM
8635 Collier Blvd, Naples
Banks
“Yurima Mejias is an excellent profesional, with her you can count with a bussiness based on trust, honesty, fast and helpfull work, she is always available to clarify any doubt, colaborate and to advice the best path to follow. We close our loan for land and pre construction in record time in this crazy market. I really apreciate her hard work and highly recomend her.”
“I had the great opportunity to meet Mr. Ernesto at this location today he was extremely polite extremely professional extremely friendly. It was so good to experience outstanding customer service when that is so hard to fine nowadays. Mr. Ernesto made my transaction easy and pleasant. What a pleasure! More people like him and we are moving in a good direction! Thank you Chase for Having Mr. Ernesto.”
“Great bank! The whole team is fantastic! This branch is always busy with customers everytime I go, however, the team is always trying to help in anyway they can. I highly recommend this bank! Remember they’re humans! They are always trying their best to help us!”
9AM - 5PM
2092 9th St N, Naples
Banks
“Wonderful customer service. Camila Cedeno was very patient and understanding. She has extensive knowledge of all products her company offers. She was wonderful to work with. Although this location is father away from my home I will drive there next time I need assistance.”
“Service has met my expectation with the transition from First Florida more seamless than anticipated. Today I went to the bank very unhappy regarding a Bill Pay event. The Representative listened, endured the complaint and collaborated the understanding the of event with Bill Pay. Well done!”
9AM - 5PM
2390 9th St N Suite 106, Naples
Banks
“The folks at Trustco are Lifesavers! I thought I was going to lose the deal on my new construction home in Ave Maria, but they locked me in at a lower rate for 330 days and didn’t even charge me! Give Shari a shout for sure!”
9AM - 5PM
9190 Galleria Ct, Naples
Banks
8:30AM - 5PM
877 91st Ave N Unit #3, Naples
Banks
“First time at TD in USA. Foster R. was amazing! He took time to explain many options for cross-boarder account and how to use USA TD app to move money around from CDN with ease. ATM usage and picture of check deposits while he made sure it all worked. He was very knowledgeable and patient with a CDN snowbird needs. I will be moving all my US banking there.”
“This is the best place to bank. The ladies are all friendly, I get help every time with no issues. Thank you, ladies, for exceptional service and a positive attitude”
“Timothy is very professionally, friendly, and helpful. He made the whole account opening process and loan application process seamless. I highly recommend the credit union. He is an asset. Thank you!”