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8:30AM - 5PM
25183 Chamber of Commerce Dr, Bonita Springs
Banks
“I'm writing to recommend Encore Bank and branch manager Sally Ricciardelli. This is a wonderful local bank, where everyone knows your name and goes out of their way to help. I've had a very positive experience. My wife and I bank at Encore and I happily refer clients to Sally.”
9AM - 4PM
11800 Saradrienne Ln, Bonita Springs
Banks
“Very kind and helpful representatives at this branch! I live closer to other BOAs and I will always travel to this branch for anything u need because they actually took the time to listen to me and help me with what I needed whereas other branches were rude and dismissive. Manager Martha and her team are amazing and an asset to BOA!”
9AM - 5PM
9020 Bonita Beach Rd SE, Bonita Springs
Banks
“What a great experience. Sandra just took me by the hand and helped me from start to finish! I noticed how kind and helpful she was with everyone!!!! It is so nice to have such good customer service.
Taylor was also helpful. This day has been so much better because of their bright smiles !!! Keep up the good work, I certainly appreciate it :)”
“As a small business owner, I couldn’t be happier with the service I’ve received from First Citizens Bank. Their customer service team is always responsive, treating me like a valued client rather than just another account number. Unlike my previous bank, First Citizens has given me peace of mind with their security measures and attentive support. Their efficiency and dedication to small business owners make all the difference. Highly recommend them to anyone looking for a bank that truly cares! Thank you, Tony, Melissa, and Sam. We appreciate you!”
9AM - 4PM
8100 Health Center Blvd, Bonita Springs
Banks
“I want to take a moment to recognize the outstanding service I received during my last visit to the branch. Ray was unbelievably helpful and went far above and beyond to assist me with a situation that could have become potentially detrimental to my family. His professionalism, patience, and genuine care made all the difference, and I left feeling incredibly grateful and relieved.
What makes this experience even more meaningful is that it reflects the consistent level of service I always receive whenever I visit. Every team member is friendly, welcoming, and eager to help. It is rare to find a branch where excellence is so clearly part of the culture.
Because of experiences like this, I proudly recommend First Horizon to all of my friends and family. Thank you to Ray and the entire branch team for continuing to set such a high standard for customer care.”
9AM - 5PM
9020 Bonita Beach Rd SE, Bonita Springs
Banks
“Had to get a form notarized and scanned was directed to Washington he was very helpful in helping me get the paperwork scanned and emailed I would have never figured out how to get this done without Washington's help..... Thank you very much Washington”
“Best bank. Customer service at its finest. They are like the banks were years ago when they knew who you were and cared. The staff is great and all have longevity which says much about the company”
“I had a wonderful banking experience at this location. Dustin Fairchild was able to help me manage a challenging banking transaction with kindness and professionalism, while lending a listening ear. Thank you, Dustin.”
“I had a great experience at this branch thanks to Joe T. He was professional, patient, and took to provide clear explanations, and address all of my questions. I would highly recommend working with him.
I also would like to note that Galia was very helpful and contributed positively to the overall experience.”
9AM - 5PM
9021 Bonita Beach Rd SE, Bonita Springs
Banks
“I have always been treated very well, their entire staff is friendly, professional and knowledgeable....they are helping me fix my credit and no question I have asked gets ignored.”
“Opened an account in Bonita Springs, Bonita Beach Rd close to Publix, excellent service,manager even talks German and English. She helped me sign in online in the account. Easy now to look it up no more paper statements, yay! Some false drawn in fraud were from her drawn back and saved my money.Very nice and professional trained staff. Bank account is important I am now secured, try it too, it pays for your peace.”
“Effective leaders set a strong example, and Lisandra, the branch manager, embodies this quality. When I approached the teller line—where Lisandra was cheerfully supporting her staff—about a complex transaction, she quickly took charge of my accounts and resolved the issues with professionalism and courtesy. Unlike those who hide away in an office, Lisandra's hands-on management style in this bustling branch speaks volumes. The clients were smiling, and the staff was positive and welcoming. As a former executive in banking myself, Lisandra has exceptional potential, and I am confident she will be managing multiple branches in the future. She possesses the qualities that ensure success in any endeavor. Chase should consider promoting Lisandra before another company recognizes her talent and capitalizes on it. I certainly would!”
“Juan Correa was extremely helpful helping me close my recently deceased Mother’s checking A/C and transferring the monies into a personal Revocable Trust A/C for me. I love the very personal assistance everyone at this Region’s branch offers…they call me by name and make every visit a pleasant and productive one!!”
9AM - 4PM
24550 S Tamiami Trl, Bonita Springs
Banks
“Charrie was extremely knowledgeable and helpful aiding us with a couple different requests. We’re going through the home buying process and she made a stressful situation pleasant.”
“I've been in this branch a couple of times and I have to say the staff is always been professional and pleasant. Even when it's busy. I did want to say though that there was a gentleman that was my bank teller. He had tattoos all over him. And I am so glad and happy to see that never judge a book by its cover. People have their way of expressing themselves through art. Nothing wrong with that. He was professional he was very kind and pleasant and I'm glad that Wells Fargo Bank gave him a chance. Because it's hard to get a job where they accept you as you are especially with tattoos. I think it was a good choice and thank you Wells Fargo for being open-minded and giving the gentleman a chance to prove his self-worth to your business. He's always kind professional helpful answers on my questions and thank you”
“Beautiful branch and always helpful staff. Juan is excellent and very time efficient. As a bonus there is a comfy couch if you have to wait although I’ve never waited long at this branch.”
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“Upon visiting the Bonita Springs location to get pre-approved for an auto loan, I was greeted by Lilly and the rest was nothing short of fantastic! She was very knowledgeable and provided comprehensive council during the process.”