Best Western Naples Inn & Suites is a large, somewhat aged hotel that offers a decent stay with several amenities. The hotel is praised for its great location, close to the highway and the beach, with free shuttle service to the beach and free breakfast included. The exterior areas are often neglected, and the hotel has multiple swimming pools and jacuzzis, although some pools may be closed or dirty at times. The rooms have recently been remodeled, with updated features such as no carpets and balconies overlooking the pools. However, some rooms still show signs of age, like cracks, mold, and stains, and lack amenities like microwaves and safes. Guests appreciate the friendly staff, especially those at breakfast, but note that service at the front desk can be inconsistent. Room cleaning can be problematic, with reports of infrequent cleaning or initial refusal to clean. The hotel’s pricing is generally fair, but some guests feel that prices can be high for the quality offered. Be cautious with deposits, as they can take up to 30 days to be returned. Overall, the hotel is a reasonable choice for a short stay, especially for those who value its location and outdoor amenities, but it may require some patience with cleanliness and service.
Had a great time. front desk and workers outside the hotel were very friendly.
March 2026
Thank you for the beautiful experience lived here with you, the hotel is very clean and a wonderful staff, the breakfast girls are super charismatic and Luvorn at the reception was wonderful.We will be back 🥳
March 2026
Excellent customer service! The fellow behind the desk this morning went above and beyond to assist with my request!! Very friendly staff during check in as well. Nice clean room, comfortable beds, and great pool area!
