Best Western Naples Inn & Suites is a large, somewhat aged hotel that offers a decent stay with several amenities. The hotel is praised for its great location, close to the highway and the beach, with free shuttle service to the beach and free breakfast included. The exterior areas are often neglected, and the hotel has multiple swimming pools and jacuzzis, although some pools may be closed or dirty at times. The rooms have recently been remodeled, with updated features such as no carpets and balconies overlooking the pools. However, some rooms still show signs of age, like cracks, mold, and stains, and lack amenities like microwaves and safes. Guests appreciate the friendly staff, especially those at breakfast, but note that service at the front desk can be inconsistent. Room cleaning can be problematic, with reports of infrequent cleaning or initial refusal to clean. The hotel’s pricing is generally fair, but some guests feel that prices can be high for the quality offered. Be cautious with deposits, as they can take up to 30 days to be returned. Overall, the hotel is a reasonable choice for a short stay, especially for those who value its location and outdoor amenities, but it may require some patience with cleanliness and service.
It’s my 2nd time being here. Excellent. The 2 pools are heated. Jacuzzi is salted and heated as well. 🥰
August 2026
I like the place and the supervisor he was a nice person his name Julian and thank you for them
August 2026
Nice grounds and koi ponds Good hot tub Has 2 pools and 2 hot tubs and all rooms overlooking the courtyard pool area with private patio or balcony Good breakfast in the morning set up by the pool Room was very clean and NO bugs Tv remote sucked lol
