The Costco Tire Service Center provides excellent customer service and a great experience. The center is often extremely busy, but the staff handles each person’s needs nicely, calmly, and with outstanding professionalism. Many reviews highlight pleasant, professional, and fantastic service from knowledgeable and polite teams. Staff members show great patience and provide thorough explanations about tire wear, maintenance, lifespan, and remaining mileage. They honor warranties and handle issues in a timely manner, often resolving them with pro-rated pricing for new tires. Appointments are accommodated, and the service work is completed efficiently even during busy periods. The overall impression is one of exceptional, customer-centric brilliance where transactions are handled with genuine kindness and a commitment to perfection. Customers report driving away happy with the total experience and express a strong intent to return for future tire maintenance, citing the staff's honesty, pride in their job, and the comfort they provide.
Costco tire center in Naples is the best!! They got me in and out extremely fast with a great deal on four new tires. The staff is professional and excels in customer service.
September 2024
I had the most pleasant and professional experience at Costco Naples Tire Center. William resolved my issues in a timely manner. He is very knowledgeable, polite and loves his job. I definitely will come back. He and his team were fantastic!
August 2024
Honored the warranty on my tire. I paid a pro rated price for new tire. Replaced old flat tire with brand new tire. Friendly workers. You can't go wrong with Costco.
