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“Today I experienced the best help ever in the bank. Jean went above and beyond of helping me. He explained things to me that I needed to know. He had alot patience with me. Due to I asked alot questions probably the same question over but just worded it different.
Im thankful for his help and knowledge that he brings to this bank. Thank you Jean for all your help.”
“I came in and was welcomed warmly despite the heat. The service was excellent — very helpful, quick to respond, and efficient in solving everything. Communication was clear and understanding on both sides. Everything was handled very professionally and promptly. I would like to thank everyone working here, but especially Greta Castaneda for her exceptional assistance.”
“Banker Karen Roque assisted me with exceptional professionalism. Her attention to detail, customer care, and genuine empathy made the entire experience smooth and pleasant. Recommended 100%”
“I have been a member and held accounts here since they came into our area, personal and business accounts. Auto loans on cars and motorcycles were easy and well managed.
I have always had good customer service, been able to speak with a manager when needed and helped many times.
I recommend LMCU to all my real estate clients and new comers that move to SW Florida.
Glen Bigness”
“I’m proud to call Angie my banker! She knows her stuff and has helped me more times then I can think of with our crazy spur of the moment life. LMCU is a great bank to be with!”
“Great service I do want to comment on a particular virtual teller thst I come across frequently the young man’s name is Charlie very professional always has a smile is very customer friendly it’s always a pleasure to come across very helpful and informative great service thank you”
“The is one of the best team of people that I have seen in the banking sector, they are very professional, welcoming and knowledgeable at this branch.
They always make you feel like you are a part of them whenever you enter into the bank.”
“I'm so impressed with Ms Deborah. She was so wonderful to us and gave us options about refinancing our car loan and got us to the best decision that fit our needs. She's caring and has great communication.”
“I visited the North Naples branch a little after 11 AM to close my business account. There were a couple of people ahead of me, and Lisa Carter, the branch manager, was managing the lobby. From the moment I walked in, Lisa greeted me with a warm smile and asked how she could assist. She clearly communicated the expected wait time, as there were only two employees available, which I appreciated.
About 15 minutes later, Lisa personally called me over and efficiently helped me close the account. I was truly impressed that the branch manager herself was up front, welcoming everyone, setting expectations, and asking the right questions to ensure members were directed appropriately.
Her professionalism, attentiveness, and positive attitude made the entire experience smooth and pleasant. Kudos to Lisa and the North Naples team for their exceptional service.”
“My husband recently went into the Collier Boulevard branch. My stepson recently passed and my husband needed to go into the branch to make a deposit. The tellers were so supportive and patient with him, while he cried and tried to get the words out. A week or so goes by and we received a card. We are completely grateful for such caring individuals. Not only were they patient with him but so thoughtful to send a card.Thank you to all the tellers and Branch Manager.”
9AM - 1PM
3360 Pine Ridge Rd, Naples
Credit Unions
“James and Heather were very helpful and courteous. It felt like a good thing just happened to me after opening a checking account at your Naples FL Pine Ridge Branch. I will tell others about my experience.”
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“Timothy is very professionally, friendly, and helpful. He made the whole account opening process and loan application process seamless. I highly recommend the credit union. He is an asset. Thank you!”