This CVS store offers a big selection of items, including some not found elsewhere and after-Christmas goods. It provides coronavirus testing, including lab and rapid tests, for eligible individuals, though high demand may cause delays. Reviews note that staff can be very nice, professional, helpful, and pleasant, with excellent customer service from employees who are smiling and willing to help. However, the location can be understaffed, especially during busy periods like Christmas week or the winter months in Naples, FL, leading to slower service, phone calls going unanswered, and a somewhat rushed feeling near closing.
Great store. A bit difficult to get in and out of with its busy corner location, but very convenient for us that live close by. All employees that I've dealt with have been courteous and helpful.
August 2025
Horrible customer service! Waited forever to pick up one photo. The lady kept looking at me but never even acknowledged me. This poor lady at the checkout counter who could barely walk waited forever for someone to check her out. I had to go find someone for her and he was extremely rude!!
June 2025
Truly appreciated the help I received in the pharmacy area and the understanding and patience of the team member that helped me - he truly made it a less frustrating visit than I had anticipated!!!
