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April 2024 by Juan Puig
The in and out store is clean. Easy to find items which you go for. Staff members can listen to customers. It was a nice time spent in this store.
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March 2024 by Kalo Bovwa
Thank you guys , you are doing a good job , keep it up!
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March 2024 by M Green
This pharmacy does not have proper staffing. They don't answer phones or resolve issues. They appear to have no incentive. Had to go back on numerous occasions, sometimes its just closed and other’s it is incorrect info for prescription. CVS should hire more and pay their staff.
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February 2024 by Wayne N.
This pharmacy is a disaster. They are disorganized and unstructured. The pharmacists are and rude. For your own sake, don't use this pharmacy. It isn't worth the risk.
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January 2024 by William Galligan
On 1/21/24, I made 2 trips in the morning to pick up a prescription. Pharmacy was locked. Numerous customers were going up front to ask about the pharmacy, they had no information other than the pharmacist has not called or shown up. Techs were there but couldn't help customers.Will be going elsewhere in the future.
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January 2024 by Mel Firebelly
How Is this place even in business ….. Complete incompetence.
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January 2024 by L N
CVS store with a big selection of items, some of which I haven't seen in other stores. Awesome after Christmas items.Was a little rushed at closing, which caused a small issue (3☆ / 3.5 ☆).However, other Staff were nice enough to resolve it, which I really appreciate (5☆).
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January 2024 by baybmd
Was on the phone 25 minutes to talk to pharmacy. Finally hung up. Will have to go in person. They also had said my prescription would be ready in 2 days. Then they said in the evening of the second day. The next day they said not for another 2 weeks!!
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December 2023 by Sally Madrigal
Dana in the pharmacy is awesome, thorough and pleasant, was a big help figuring out insurance too.
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December 2023 by mike obrien
Epically slow (both drive-thru and inside. Understaffed. Avoid if possible.
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November 2023 by Donna M. Swaby
Variety of options
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October 2023 by Deborah A.
Poor service when trying to get passport photos. The attendant literally told me he doesn't have time for it even though I was the only customer getting photos. No one was in line to pay, nothing. Maybe he was having a bad day, which is fine, but when I checked out with a manager and told her what transpired and how customer service should be better, especially when every experience counts, she just shrugged her shoulders. So, yea, me who has photos of myself, my family, and my kids that I haven't printed out and need to, won't be doing it at CVS. That's for sure.
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October 2023 by Steven Colucci
People at Pharmacy are rude
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October 2023 by evelyn v.
This pharmacy located at 6800 Collier Blvd, Naples Florida is beyond poor. They misinformed me and told me they are not a Medicare assignment pharmacy. This morning Medicare said they are listed as a Medicare assignment pharmacy. As I write I am sitting in the pharmacy area. They now tell me they cannot submit to Medicare because prescription was filled in June and is no longer in their system! I am still trying to resolve this. I paid out of pocket $480.98. Meanwhile I have Medicare parts A&B including prescription coverage thru Silver scripts and The Empire plan. I HAVE FULL COVERAGE yet I'm out $480.98 cents because I was misinformed by staff here who are present today. Beware of any advice given. If I could post ZERO I WOULD!
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August 2023 by Christine Clark
The absolute worst customer service in the pharmacy. DONT USE THIS LOCATION!
