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February 2024 by Mary Thompson
Cindy in Petites was wonderful! ??❣️
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January 2024 by Tracy Metzger
Staff was wonderful. Loved all the top brands
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January 2024 by Martha Detmer
Good quality products.
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January 2024 by Joann McNamara
Lynda in woman's wear, was a fabulous resource. She's knowledgeable about styles to make different options and so very professional and pleasant!
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January 2024 by Gina Russell
Nice department store.
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December 2023 by Marcela Gutierrez
Some of the workers are very rude especially in the beauty section!!!
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December 2023 by Robertson Adams
We are so ecstatic to visit Dillard's.. wish we had one in Miami
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December 2023 by Ginamarie Butera
Great deals when they have them, and lots of selection
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November 2023 by Rodney McIntyre
Jackie was great
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November 2023 by Lisa Evancho
Catch them at the right time, and Dillard's can offer some terrific sale prices, but their everyday prices are, in general, hard to stomach for those of us on a tight budget.
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November 2023 by katerina mayants- Happiest mom on the Block
Amazing store with some of the best clothing and prices! I love the vibe there and especially the holiday department and formal wear and especially the shoes!!!!!! Always a successful shopping day at Dillard.
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September 2023 by Julex R
Do yourself a favor and go see Chandler at the fragrance department at Dillard’s Naples. I was vastly impressed by Chandler’s expertise, knowledge of products, and outstanding customer service. I never felt pressured to buy anything but after such a great experience I ended up buying a Valentino women’s perfume and will be returning for gifts for loved ones. Keep up the excellent work Chandler!
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September 2023 by Gary Sweetman
So many Dillards have closed, being in malls that have failed. It's great to see that coastland center is thriving and so is Dillard's. Apparently, men in Naples still believe in dressing up, or dressy business attire. The selection in the men's department was huge. Suits and sportcoats were available at all price ranges.
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August 2023 by Mike C
I had to deal with a salesman named Bryan who had an ego the size of the store. He kept telling me how great he was and people from other stores must have recommended him because he knew suits? obviously he doesn’t! He kept telling me I’m a size 42 and I told him I’m a 44. The 42’s were obviously too tight but his ego got in the way. He finally conceded. It took me 5 trips, 5 hours of travel time and a full tank of gas to get my suit altered properly. 4 trips for the pants, which still aren’t altered properly, but I needed the suit quickly and it wasn’t worth a sixth trip. The store has a good quality selection, but the salesman was poor quality and loved to talk how god he was ?? also they charged my credit card the full price of the suit before I ever saw it from the 1st alteration, then they wouldn’t accept my $100 coupon through Alton Lane because the purchase was already completed??? He lied to me and said it was for my next purchase , but the coupon clearly states first purchase. I had to threaten legal action on Alton Lane and they finally gave me my credit. PLEASE BEWARE!!!
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July 2023 by Thomas
It’s a “meh” location. Very slow to add new things. For example: They just now got a Jo Malone counter and it’s not half as great (or as big) as the Dillard’s in coconut point. They don’t even sell the large $500 candle. It’s Naples… i would like to have the option… they need to cater to a higher end demographic as well in my opinion. Til then, Make the drive to coconut, it is cleaner, nicer more knowledgeable employees that care all throughout the store.
