Dillard's at Coastland Center in Naples, Florida, is a well-known fashion retailer offering a wide selection of clothing, shoes, handbags, and home items from both national and exclusive brands like UGG and Michael Kors. While shoppers appreciate the variety and quality of merchandise, some have noted that the physical store does not always carry the same products available online, and staffing levels have decreased, making it challenging to find assistance. However, several employees, including Lynda in women's wear and Cookie in the home section, have received praise for their exceptional customer service and product knowledge, significantly enhancing the shopping experience. While Dillard's offers great sale prices at times, customers on a budget may find everyday prices to be on the higher side. Overall, visitors enjoy the vibrant atmosphere and often leave satisfied after successful shopping trips, especially in the holiday and formal wear sections.
Really nice clothes and great staff. Love this place!
December 2025
I like this store better than Macy's for clothes and Parfume...
November 2025
Dillard’s of Naples is a Great store. Clean and organized. Fantastic Management team and knowledgeable associates. The best Dillard’s store I’ve been too 👍👍
