Dillard's at Coastland Center in Naples, Florida, is a well-known fashion retailer offering a wide selection of clothing, shoes, handbags, and home items from both national and exclusive brands like UGG and Michael Kors. While shoppers appreciate the variety and quality of merchandise, some have noted that the physical store does not always carry the same products available online, and staffing levels have decreased, making it challenging to find assistance. However, several employees, including Lynda in women's wear and Cookie in the home section, have received praise for their exceptional customer service and product knowledge, significantly enhancing the shopping experience. While Dillard's offers great sale prices at times, customers on a budget may find everyday prices to be on the higher side. Overall, visitors enjoy the vibrant atmosphere and often leave satisfied after successful shopping trips, especially in the holiday and formal wear sections.
I had a return and it was handled seamlessly. I also found a few items that I put on hold until tomorrow, again a seamless transaction.
June 2026
I needed a suit for a wedding. I could have picked one off the rack and had it altered but for about the same price I got fitted by Bryan C, got to pick my fabric, my liner, and accents- the suit was ready in 2 weeks and it fit perfectly.
June 2026
Dillard's has a big selection of men's clothing from the brands that I like. Big clean store with helpful staff. Lots of sales. My wife likes the shoes and almost everything else.
