Floor & Decor is a hard surface flooring store known for its incredible selection and everyday low prices. They offer a wide range of quality, in-stock flooring, including beautiful tile, wood, and stone. The store provides free design services and has a dedicated PRO services team for professionals. Customers consistently praise the excellent service, highlighting staff members like Ruby for her exceptional customer service during tile orders. Ruby helped a customer with their master bathroom renovation by patiently guiding them through the order and payment process over the phone. Additionally, a manager received commendation for outstanding client service after quickly resolving a delivery issue. Another customer shared a great experience with employee Lenier, who efficiently loaded their truck with 28 boxes of vinyl flooring that matched their existing tile well. However, some customers have faced challenges, such as discrepancies in stock availability, which led to the need for placing orders and traveling to other locations. Overall, Floor & Decor is recognized for its quality products and helpful staff, making it a reliable choice for flooring needs.
Kathee was a godsend. When I rushed in with zero experience for a mosaic school project she oriented me on what tiles and tools I would need. Very kind and efficient service. Thank you so much!
July 2026
The sales agent, Silvie was very knowledgeable,helpful, and courteous. She explained everything about the product, the difference between vinyl, wood, and laminate. They have beautiful and large selections of floor products of every color and taste.
June 2026
An amazing wide selection for different areas of living spaces. Quality varies according to budget but in general very good to excellent!
