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October 2025 by ecaterina sisianu
horrible services,horrible company, horrible people. they don't care about about you, any issue you will have they will pay attention maybe in weeks. Don't stay here.
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July 2025 by blaser jones
This new management is terrible, steve and jessica will double charge you. They wont tell you their last names that should be the first sign. Everyone is moving out on them
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May 2025 by billy honored
Terrible new management, they have no clue what they are doing
and the female manager has the worst attitude, thinks she is the owner,
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January 2025 by Ronald Ramírez
The best place in downtown to live everything is close and we enjoy so much these place with my family and my dog I recommend 💯the best manager in Naples .
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November 2024 by Scott Andrew Zen
After living at the Jade apartments for over 5 years I wanted to say what a wonderful place this is to live. Perfectly located in the heart of downtown Naples keeping the Olde Naples feel with a management team that is both approachable and responsive to a diverse tenant base that is welcoming to the working class to be able to actually live where they work. I could not more highly recommend looking into the Jade for anyone wanting to experience the very best of what Naples has to offer.
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October 2024 by Jane Horgan
Tyler is always very kind and helpful. This is pretty much the best location of affordable apartments you’re gonna find in Naples Fl. We’ve rented here twice now, a couple years apart. They aren’t new, so have realistic expectations and you’ll love it here!
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May 2024 by Mayve Santos
There is a lack of empathy and common sense on the part of their workers or representatives, so many empty parking spaces in the back are absurd and they do not allow us to have access to another one if we need it, not even paying. And on the other hand, the lack of hygiene in the washing machines, full of pet hair, they have many rules for some things and others that are simpler and more necessary they do not take into account, since they also have to collect dog waste, they should require Those owners who clean it after using the washing machine, it is not fair that those who come after them have to deal with that.
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March 2024 by lovely
1-Roaches
2- Red Mold
3- Termites
4- Palmetto Bugs
5- Rats
6- Gnats
7-Ants
8- Baby roaches
9-Spiders
10- Mosquitos
These are a BONUS to your lovely new abode!
Enjoy the free roomies they are on the house. Thanks to Tyler and the la k of Customer Service as he proudly stated! Have fun in your wonderful new home!
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March 2024 by Joshua Calhoun
Great people live here
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November 2023 by Candice Corbin
Although I ended up not filling out a rental application with Jade and found somewhere else to rent I was super impressed by Tyler and the staff and all the remodeling they're doing! Tyler was very kind and showed me around and answered all of my questions. Im sure some people might leave less than a 5 star review over something like a fee to apply to rent, however there is not much out there like Jade that is affordable and well taken care of! Tyler, I pray God blesses you for being an excellent employee and putting others first. I was extremely impressed & if you are someone looking for affordable housing near downtown this might be it. :)
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June 2023 by Ceci SF
Lived her for a year. Rent is still affordable compared to other rentals in this area. Jade is close to the center of Naples, hospital, restaurants, community center and beach, and Tyler is definitely the best landlord out there. He's professional, fair and responsive. If there's an issue or a request, he handles it right away. If you can get a rental here, don't pass it up!
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June 2022 by Jacqueline Cameron
I saw a rental and asked for availability. Tyler replied back saying nothing is available I asked what about September. He said apply on the website. When you get approved you will get on waiting list. I went to apply, but then $50.00?? For what? To find out nothing would be available for when we need to move? Who does this ? Especially now days?
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April 2022 by Heather Johnson
Applied first week of January. No one ever reached out despite numerous attempts on my end to contact them via phone and email. Just got a call today on 3/16 for availability in April. I let them know that I tried numerous times to reach someone and asked for my $50 fee back and was told no. Terrible customer service, do not apply unless you want to gift them $50.
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December 2021 by J Roc
I’m literally speechless, people say you find diamonds through pressure, and I know my family and I are blessed to be here at Jade at olé Naples . A place where a single father can go work 50, sometimes 60-70 hours a week and not be worried about wether or not my family is ok at home. Tyler and Zach… thank you both for just being amazing, here’s a snapshot of my fam living the life :)
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September 2021 by Norman Castle
If you're a person of color don't bother wasting your time or even inquiring. They will not rent to you. I don't know how they get away with it but they do. Even when they have several ads online stating apartments available they will tell you none are available l.
