Extra Space Storage on Rattlesnake Hammock Rd in Naples, FL, is highly praised for its clean, well-maintained facilities and secure environment. Customers appreciate the wide drive aisles, drive-up access, climate-controlled units, and parking spaces that make storing belongings easy and convenient. The staff is consistently described as friendly, professional, helpful, and understanding, always willing to explain details and assist in choosing the right storage unit based on size and cost. Many reviews highlight the exceptional customer service, with staff members going above and beyond to ensure a smooth experience, including helping with unit transfers and upgrades that save money. The facility is noted for its high level of security, including security access to specific floors, multiple entrance and exit gates, and a secure environment where customers feel safe leaving their items. The cleanliness of the units and surrounding areas is emphasized, with no bugs or issues reported. Overall, customers are very satisfied, describing their experiences as hassle-free, safe, and professional, making Extra Space Storage a trusted choice for storage needs in Naples.
The manager at this location in Naples is on the ball. Always willing to answer any questions and to help out as well. Don't lose that guy! We've been at this location for approximately three years. Looking forward to 3 more.
July 2026
Maricela is the best Great customer service
July 2026
Clean location. Staff extremely helpful and professional
