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“I rented a storage space for my son. I did everything over the telephone & online since I don't live in the area. The office staff are exceptional & so pleasant. When it was time to transfer the contract to a smaller unit they made it very easy. My son reports the same friendly help when he recently needed their guidance. The units are clean and easily accessible. With all the choices for storage rentals this decision was the best.”
“Ronnie and Liz they are the most awesome ladies I’ve ever dealt with. Ronnie has helped me before very knowledgeable and sweet and nice to have smiling Liz on board now as well.”
“I had an excellent experience at Extra Space Storage on Useppa Way! From the moment I arrived, the facility was spotless, secure, and easy to navigate. What really made my experience stand out, though, were Jenny and Chantelle.”
“Clean and well run facility. The store manager, Adam, was available to answer questions. Having a storage unit with helpful onsite staff is not a given in this market.
I had a unit at GoStoreIt a few miles away and found the customer service team at the call center who knows where actually knew very little about the facility and were mostly interested in booking the reservation.
So far this experience has been a pleasure. Thanks Adam.”
“I love the extra space storage, it is always clean, good customer services, Mr Santiago Merino is great, he took his time to show me the unit what fits my stuffs. Thank you for your time.”
“The storage unit I rented was safe and secure. The staff were pleasant and professional. Convenient location and easy to enter and exit any day, any time. Thank you.”
“Very professional company, for our multiple pickup with storage moving process. Offered free (gently used) boxes to help our packing needs, visit to the homes to understand our move, professional estimate, tour of storage facility. Phase 1 move day we had two very professional movers who were knowledgeable of our needs. Will request them again. Our review includes a high recommendation. Looking forward to Phase two moving day sometime in April. Many thanks.
Move in day for some of our furniture went off without a hitch. Well one minor hitch, however they brought another truck in to return items back to storage that we couldn't take yet, the last phase. We have been very pleased with our service, their teams etc.
Many thanks for taking care and the storage of our furniture. We have been very pleased.
PS, one dining chair leg was damaged, (it happens) and their process to fix was professional etc.
Many thanks, looking forward to the final move.”
Open 24 hours
2190 Kirkwood Ave Unit 2, Naples
Self Storage
“We had Reed's Moving & Storage moving some furniture around the house in preparation for hardwood floor work, the a week later they came back to put it all back in its place. They were terrific, professional. courteous, and willing to help us out in every way possible. I recommend them highly and I will use their services again. There team leader, I think his name is AJ - he was outstanding leading the team and make it all so stress free for us, specially on the brand new hardwood floor. Thank you!”
“James and the team are absolutely fantastic. My 1964 Ferrari 330 GT was with them for several months while we were renovating the house and they took great care of her.”
“Maloney was a sweetheart … made the process of transferring to another unit seamless and easy
Facilities are always clean & tidy!
And she greets with a smile and a wave … so refreshing!
If I could give her 5+ stars I would”
“Marion Vaughan was helpful to my husband with his multiple accounts. It is nice to have a friendly and knowledgeable person to deal with. Look forward to dealing with her again.”
“Excellent experience! I just had contact with Evan’s and he solved my issue in less than five minutes. He was professional, knowledgeable and very helpful. A great place to do business with.”
“Ana was fantastic. Very informative, thorough, patient and thoughtful. She is a great representative for The property. She made everything so simple. Answered every question!! Great job.”
“On June 4, 2026 I called my local extra space storage facility located at 10550 Goodlet Frank Road Naples Florida. I spoke to a very helpful and delightful associate named Marion. At the time of my call she was very busy and asked if she could call me back as soon as she was done with the client she was assisting. Less than five minutes, went by and my phone rang on the other end was Marion, who was the most helpful person that I have dealt with in many months, I recommend Extra Space Storage to anyone who was looking for a storage facility. They are client driven and always there for their when needed”
“The employee Lacey has been continuously polite in person and over the phone, This locations customer service has significantly improved recently, Thanks to people like Lacey!”
“Website had issues but IV is the man. He got me my unit and paperwork ready in about 5 min. Explained everything thourally and even prorated the account for the following month. This is how customer service should be”
“We needed a New Storage for our bussiness and Cassandra Was Great helping us on the process. Thank you so much Cassandra happy you helped make this transition smooth Fadia and I are super Thankfull!”
“This storage facility is clean, safe, and convenient. Samantha at the front desk is awesome. She has not only been incredibly helpful in finding us a unit to meet our needs, she is very friendly, knowledgeable, and efficient -- which makes the customer experience at Public Storage a really great one!”
“Very good experience today renting a unit for my business. Lilly was professional, friendly, and helpful. She helped me find just the right space with climate control. Well done!”
“Evon was very polite. She showed me my options. She put me on autopay. Provided me with the best insurance options. She made life easy for me when I needed it the most.”
9:30AM - 8PM
220 Basik Dr, Naples
Self Storage
“Excellent, clean establishment. Customer service representatives are very helpful. My complaint is that The storage facility in east naples has an elevator that is sideways, and would likely be impossible for a lot of people to utilize, making the second floor obsolete.”
“I want to commend SmartStop Self Storage on 7755 Preserve Ln. in Naples, Florida. They are doing a very good job maintaining their facility with a new paint job on the outside. But more than that their staff is outstanding. Laina , in particular, has a wonderful sense of ownership in the facility, cares deeply about the employees she works with, and is always there to kindly serve her customers.”
“Cool-Binz exceeded our expectations. We needed temporary storage, as we were raising our sheds in preparation for hurricane season. We called several vendors trying to rent a container that would fit our needs. On a whim, we stopped by Cool-Binz and got a quote. To our surprise, it was lower than non-climate controlled units.
We signed all of the paperwork and they delivered the container on time. We needed to have them place the container in an area that has a slope, which we thought might be an issue, it wasn't for them. They simply pulled out large pieces of dunnage and leveled the container.
The team at Cool-Binz was great and we will use them again, should the need arise.”
“⭐⭐⭐⭐⭐ Exceptional Customer Service from Mike at Public Storage
I had a great experience at Public Storage today thanks to Mike. He was extremely attentive, patient, and knowledgeable, and he took the time to answer all of my questions clearly and thoroughly.
What really stood out was his empathy and professionalism. He genuinely cared about my
uation and went above and beyond to make a stressful day much easier. Mike is a great representative of Public Storage and absolutely deserves recognition for his outstanding customer service.
Thank you so much Mike !!!!”
“Clean dry indoor facility. Alexis is professional and considerate, she always has a smile on her face. She should running everything. The location didn't receive 5 stars because the exit gate has been broken for more than 6 months”
“I shopped around town and while the Lock Up wasn’t the lowest price, the quality and facilities are the very best!!! The employees are helpful and reminded me we still live in a nice, small town, after all. The covered garage bays to unload, well maintained carts, complimentary truck for large items, clean carpets and well lit corridors are just a few of the benefits we appreciate at Lock Up.”
“Jorge is a great help with moving into my storage and very helpful with any questions that I may have. He is tremendously knowledgeable and very responsive to my concerns”
“Melanie, is great and trust worthy person. I thought I had left my backpack with all of my electronics in it, laptop, and tablet. She called me this morning informing me that she found my backpack out side the storage building. She was so honest to inform me that she has my items and that she would save it til there to pick it up. Melanie is definitely a keeper. She definitely answered my prayers.”
“The process from start to finish to review, spec and secure a unit was super simple. The follow up by customer service was on point to verify that I had what I needed. Moving from Pittsburgh to Naples was stressful enough and you made this part easy.”
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“What a great experience. I was able to complete my selection and lease online, and everything was ready and easy when I arrived. I even received help figuring out which door would be closest to my unit, which made a big difference. John and Lauie have both been incredibly helpful and kind — always eager to assist and make things seamless. When you’re treated this well, it truly makes your day (and your week) better. Highly recommend Extra Space Storage.”