Metro by T-Mobile at 6010 Radio Rd offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff provides excellent customer service, guiding customers through the best prepaid plans with unlimited talk, text, and data. The store has undergone a transformation under new management, with fast and efficient service, knowledgeable staff, and a clean, welcoming environment. Customers praise the store's multilingual support, catering to the diverse community. While some previous reviews expressed dissatisfaction with the lack of promotions and short-lived phones, the current experience at this Metro by T-Mobile location is overwhelmingly positive, with many customers recommending it to friends and family.
Best customer service I have received in a long time the representatives name was Ashley she helped me with my phones and tablets and home internet she went beyond to help me to get all my phone numbers the same first three digits. I really hope that Metro recognizes this employee this is the face of the company that they... read full comment
January 2025
Andrea helped us with removing blocked calls that were blocked in error. Friendly and helpful.
March 2023
Now that they have changed owners the customer service is exceptional, and the staff is helpful and attentive. Previously, the few times I went there was a long wait to be served and the staff didn't always know about the product or the plans.
