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10AM - 8PM
6650 Collier Blvd, Naples
Mobile Phones
“My camera stopped working on my IPhone 13 so I figured I would drive to the Apple repair shop only to find that they were just too busy to take a walk in… so I scheduled an appointment for the next day (today, Friday the 13th. I’m not superstitious but I didn’t want to drive all the way back up to Apple Store just to have them tell me that I needed a new camera. A friend recommended I go to the brand new Techy store inside of Walmart on East Trail since I lived down here I figured why not. I’m so glad I did! The young man in the photograph is named Jesus literally JESUS…he is not Spanish so it’s not pronounced “Hey-sues “. He said the cost for a new backside camera would be $159 BUT he could open the back and see if the cables needed cleaning and re-seated for $20 and said it’s worth a try and if it worked great and if not he would apply the $20 towards the $159. And guess what what happened? No GUESS! lol. ?. It was supposed to be an unlucky day and “JESUS HEALED MY PHONE” for $20 vs having to shell out $159! Very fair and honest phone service and repair shop…and THANK YOU JESUS!”
“Jennifer was very helpful today. My husband needed assistance transferring his contacts etc to his new phone. She was very patient and professional. Great experience!”
“Put five stars these guys over here were very friendly and gave me all the information that I needed in order to get my new phone. They have a great team over there that will help you to find the best deal and they definitely found one for me I would ask for For Alex Junior or Ali for helping me in getting my new phone, we definitely recommend five stars Gotcha”
“I stopped in to a Verizon store in Naples. Luis C. He helped me with 4 different problems I was having because of another stores setup error in Illinois. He did an OUTSTANDING job in correcting all the problems. I HIGHLY recommend Luis for all your Verizon concerns. Glen K.”
“Had problems with both mine and my husband’s phones and went to the Verizon store on Immokalee Road in Naples, Florida. Tawana CONCEPCION was the best consultant ever. So knowledgeable, and patient”
“Store associates were very helpful professional and very nice! Samaj and Snthony were very helpful and I appreciate their knowledge and expertise of my phone! Samaj explained everything well so that I could understand! I have always had a great experience at this store!”
“I’ve had fantastic service here, Tyler and Nicole were a huge help yesterday when I had to go through my total business account and order a few new phones. Thanks again both!!”
“Lynette helped me out today getting a new phone. She was super nice and helpful. Easily the most pleasant experience I’ve ever had at a Verizon store because of her outstanding customer service.”
“Thank you to the manager, Tyree, for making me feel like a valued customer. Even though my issue was minor, he took the time to listen and help me.
Unfortunately, my experience with Luis was the complete opposite. He rolled his eyes, walked away instead of assisting me, and seemed more interested in making a sale than providing customer service. Once he realized there wasn’t a sale to be made, he simply tapped out and handed me off to his manager.
Thankfully, Tyree stepped in and turned the experience around. His professionalism, patience, and willingness to help are exactly what great customer service should look like.”
“Cyntia at T-Mobile provided excellent customer service. She was friendly, professional, and patient throughout the entire process. She took the time to explain everything clearly and successfully resolved the issue I was having with my phone insurance. I truly appreciate her help and highly recommend her!”
“I cracked my iPhone screen and brought it in at 10 am on July 6 and Dariel fixed it before 10:30. Was very pleasant and kind to work with and he even put a screen protector on the device so I coudn't crack it again. Thank you!!!”
10AM - 8PM
11532 Tamiami Trl E, Naples
Mobile Phones
“I had an amazing experience with Reina Rodriguez at Cricket Wireless! She was incredibly patient, knowledgeable, and took the time to answer all of my questions. She helped me choose the best plan for my needs and made the entire process quick and stress-free.
Her customer service was exceptional, and she truly went above and beyond to make sure I was satisfied. If you’re visiting Cricket Wireless, I highly recommend asking for Reina. Thank you for your outstanding service!”
“I stopped in today and had the pleasure of speaking with Rodney. What an exceptional customer service representative! He took the time to really listen to my concerns and patiently helped me with my issue.
While we were talking, a few other customers came in. I encouraged him to assist them first, and I was thoroughly impressed watching him work—his professionalism, product knowledge, and friendly demeanor were outstanding. He made two great sales right in front of me, and it was clear the other customers appreciated his help just as much as I did.
Rodney then returned to assist me with my older Motorola G Stylus. I thought it was a battery issue, but he explained clearly and kindly that it was likely just a charging cord problem. He recommended a USB-C cord, noting that it was faster and more reliable. As it turns out, I had also been looking into lighting options for under my counter that required the same C-type setup—what a helpful coincidence!
We had a great conversation, and I left feeling both informed and valued as a customer. Rodney went above and beyond, and I will absolutely be back to see him again. He is a true asset to your team!”
“Having been a 20 year loyal customer of Verizon, it took a lot of convincing to switch to T-Mobile. The decision was made easier by the staff and their exemplary customer service at the Coastland Center. The manager, A.J. leads by example. Each time I have gone in, he is on the floor, with the rest of his team assisting customers with his pleasant can-do attitude. For those who would like a true concierge experience, one only needs to work with an associate named Quashaun. Tech savvy, and very patient, he knows his products and services and will go out of his way to make sure you leave 100% satisfied. This location and its team members should be a model for corporate on how to convert and retain happy customers. Kudos to you guys!!!”
“Jayson helped us when I had to get a new sim for my daughters phone tonight after her original phone was dropped and lost in the ocean. He was efficient and very kind. Thank you!”
“Ashley it's just incredible with the service she gives it's amazing go to a place where they really wanted to help you and give a pretty good customer service”
“Brayden was very helpful. We are 80 year olds navigating these Android phones and he helped a lot. We go back Monday for operating instructions and pick up our phones.”
“Stopped by to swap over to AT&T Edwin the store manager took excellent care of me an my family an got us a full deal with 3 phone 2 tablets an home internet was very pleased with his services will for sure be coming back moving forward!!”
“Had a great experience with Jonah he was able to resolved my issue promptly. He gets five stars from me for his attention to detail his customer service and his knowledge of what he does.”
“The entrance gate to my home on Gulf Shore Blvd N was suddenly not communicating due to a bad storm and I needed it working ASAP. Christian came over right away and corrected the problem. Very knowledgeable and fair pricing. Thanks Christian for doing a great job!”
“Guillermo helped me with my new phone activation he transferred all my information from my old phone to the new one and configured the boost mobile app very quick thanks for the great service keep the good work”
“Best customer service I have received in a long time the representatives name was Ashley she helped me with my phones and tablets and home internet she went beyond to help me to get all my phone numbers the same first three digits. I really hope that Metro recognizes this employee this is the face of the company that they want.”
“4/18/23 First time visiting this location on Airport Rd and was greeted with a smile upon entering and it was the smoothest transaction ?I've been looking for a good location after the one in Pipers crossing closed, and this is it. Friendly, helpful & efficient staff!”
“I stopped by to pay my bill today and receive some of the best service in a while from any customer service personnel. I did not get her name and I wish I did so I can mention her in this review but she helped me with everything possible even thing she didn't have to and I really appreciate it”
“Switched from AT&T to T-Mobile. Sabrina has been so helpful & has really gone above and beyond to secure the best possible deal for us. Can't say enough good things! Thank you :).”
10AM - 7PM
2646 Tamiami Trail East, Naples
Mobile Phones
“Great service, been here couple of times, John always helps me out, very hardworking, charming, kind and always trying to give me the best customer service. If you see him tip him, he deserves a raise and every penny he earns.”
10AM - 7PM
12275 Collier Blvd Ste 15, Naples
Mobile Phones
“This is the Target on Pine Ridge Road in Naples. The was very clean and the employees were very nice. The store itself was very clean and well organized. There everything you need from clothes, household goods and groceries. There is even a Starbucks located inside.”
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“This is the best store location in Naples!
They actually care about the customers!!!
Very pleasant experience.
Everybody there is incredible, knowledgeable and friendly!! Definitely highly recommend coming here even if it’s out of the way. Totally worth it ! Thanks guy!”