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“Rachel was extremely helpful and made me feel very comfortable with using all the services available on my computer. I wouldn’t hesitate to ask for her assistance if I needed it again.”
“Excellent service. All questions were carefully answered by a knowledgeable owner. I’ve received nothing but 5-star treatment with all my product purchases and inquiries. I strongly recommend stopping by for Best case options in the area and high quality screen protectors Again thank you for treating everyone who walks into your storefront like family.”
“I stopped in to a Verizon store in Naples. Luis C. He helped me with 4 different problems I was having because of another stores setup error in Illinois. He did an OUTSTANDING job in correcting all the problems. I HIGHLY recommend Luis for all your Verizon concerns. Glen K.”
“Brayden was amazing to deal with. Great customer service. Highly recommended. Walked in and got what I needed quickly and efficiently. Would recommend AT&T to anyone. Competitive rates and services!”
“We experienced a waiting period of approximately 20 minutes before receiving assistance. However, Marcos provided exceptional service, and we highly recommend seeking his expertise.”
“Kyle was extremely helpful while I was trying to fix my Apple ID and get my new phone set up. I had been struggling with it, but he stayed patient and walked me through everything step by step. He made the whole process a lot less stressful and made sure everything was working before I left. Really appreciate the great customer service.”
10AM - 8PM
9960 Business Cir N Ste 5, Naples
Mobile Phones
“I would like to.congratulate who ever decided to hire,kesse H.what a Great human Being so much Patience and so smart.she guided Me through every step.on the process of changing company and phone,Greta sales lady extremely kind.i have a learning disabilities,and anxiety Disorder. And Kesse H made me feel so secure and welcome.Thank you for the wonderful experience. If I can get corporation number,to let them know that she is a keeper.thank you kesse.for not judging me.”
“Store associates were very helpful professional and very nice! Samaj and Snthony were very helpful and I appreciate their knowledge and expertise of my phone! Samaj explained everything well so that I could understand! I have always had a great experience at this store!”
“I’ve had fantastic service here, Tyler and Nicole were a huge help yesterday when I had to go through my total business account and order a few new phones. Thanks again both!!”
“Lynette was extremely helpful and persistent as the system integration between the store and Verizon was malfunctioning. Three hours later she was able to complete my seemingly simple purchase!”
“Jose was solid. Fast, understood exactly what I needed, and handled a busy line like a pro. Took care of multiple people at once and kept everything moving. If he’s not a manager already, he should be. Great service.”
10AM - 8PM
11532 Tamiami Trail E, Naples
Mobile Phones
“Excellent service, they treated me in the best way, I would return as many times as necessary, they were attentive to me, they answered all my questions and without a doubt they have that dedication to customer service”
“Had a great experience with Jonah he was able to resolved my issue promptly. He gets five stars from me for his attention to detail his customer service and his knowledge of what he does.”
“My fiancé needed his phone for work the next day and he even waited for us to get there because it was close to closing time and he was very kind AND he even called to check if we needed better directions he was amazing and was able to tell us the problem and fix it as well!”
“Jennifer, Stacy, and Cynthia thank you for all your help when customer care wouldnt help and transfer me from person to person for over an hour. Anyone that has issues forget calling customer care. Stop in at the store in sams club in naples they care and will help you customer care is lazy. But these girls are the best. Thank you again yall are the best.”
“Stopped by to swap over to AT&T Edwin the store manager took excellent care of me an my family an got us a full deal with 3 phone 2 tablets an home internet was very pleased with his services will for sure be coming back moving forward!!”
“4/18/23 First time visiting this location on Airport Rd and was greeted with a smile upon entering and it was the smoothest transaction ?I've been looking for a good location after the one in Pipers crossing closed, and this is it. Friendly, helpful & efficient staff!”
10AM - 5PM
36 9th St S Suite 2, Naples
Mobile Phones
“Darian was very helpful. We spoke to his boss on the phone to get me a much deserved discount. Darian fixed the smashed Pical screen in the promised 30 minutes and it works
Thank you”
“Ashley it's just incredible with the service she gives it's amazing go to a place where they really wanted to help you and give a pretty good customer service”
“Dear Naples/ Bonita Community,
We are aware of instances when our location was closed during normal business hours. We take this very serious and have addressed the situation. We welcome you back to our location and we will be open during all future business hours to serve your wireless needs with At&t under new management. Thanks for your understanding and we look forward to seeing you soon!
Brayden Dorski
Store Manager
Marlon Puentes
Billingual Connectivity expert”
“I had a pretty rough onboarding experience with T-Mobile, and honestly, I almost walked away with a very negative impression. There were issues with pricing discrepancies, setup challenges, and a lack of support during activation that left me without a working phone at a critical moment. It was frustrating, to say the least.
That said, everything turned around when I went back to the store and worked with Mitchell.
Mitchell completely changed my experience. He took the time to listen, understand what happened, and walk me through everything in a calm, professional, and knowledgeable way. He didn’t rush the conversation and genuinely cared about making sure I felt informed and taken care of. What stood out most was his ability to explain how things work behind the scenes with carriers - it gave me clarity and confidence that I didn’t have before.
Even though I ultimately decided to return the phones and go in a different direction, Mitchell made me feel much better about the entire experience. He is a true professional and a huge asset to T-Mobile.
If you’re considering switching carriers or upgrading your phone, I highly recommend asking for Mitchell. He will take care of you and make sure you understand everything every step of the way.
Outstanding service. Thank you, Mitchell.”
“The entrance gate to my home on Gulf Shore Blvd N was suddenly not communicating due to a bad storm and I needed it working ASAP. Christian came over right away and corrected the problem. Very knowledgeable and fair pricing. Thanks Christian for doing a great job!”
“Thanks Guillermo for the great service you are a nice guy and you are well prepared, I appreciate the exceptional care that you took of my kids devices I wish you the best luck and am glad that boost mobile have you working on one of their stores, good job”
“Cynthia was very helpful in getting me my upgraded phone. The entire staff was great & the process went by quickly. She answered all questions I had. Thank you!”
“I saw the Metro ad on TV, for Free Samsung 5G phone and a Free Tablet. I've been overpaying with TMobile. I was able to get a $40a month plan, unlimited Everything! Plus the new phone and in 30days I get the tablet too!The service was Great! It does take about an hour, as she needs your pin, and current account info to make the xfer and I had a lot of data to xfr. I'm on the new phone now, it's Fast! All my data, apps, email, photos are here.5stars”
“Great service, been here couple of times, John always helps me out, very hardworking, charming, kind and always trying to give me the best customer service. If you see him tip him, he deserves a raise and every penny he earns.”
“This is the Target on Pine Ridge Road in Naples. The was very clean and the employees were very nice. The store itself was very clean and well organized. There everything you need from clothes, household goods and groceries. There is even a Starbucks located inside.”
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“Came by the store not too long ago and had a really solid experience. It was busy but the staff kept things moving and made sure everyone was being helped. Jason, the manager, stepped in and helped out just like anyone else on the team, which you don’t always see. He knew what he was talking about and made sure I left with everything I needed. Felt like a team that actually cares. I’ll definitely be coming back here next time I need something.”