New Balance Naples has been serving Southwest Florida for over 25 years as Collier County's only New Balance Concept Store. The store offers a professional fitting experience that makes customers feel like family. Reviews highlight the excellent customer service, with staff being described as friendly, helpful, and knowledgeable. Employees take the time to understand individual needs, ensuring customers find the perfect sneakers tailored to their preferences. Local delivery and shipping options are available for added convenience. Many recommend this locally owned business for anyone seeking quality footwear and a personal shopping experience. Overall, New Balance Naples stands out for its outstanding service and commitment to customer satisfaction.
Great help and customer service here. Ben was super helpful even though I came in 10 minutes before closing even offered to have my feet scanned what a cool feature to offer to customers. I would recommend this place to everyone that’s looking for a nice pair of shoes and great customer service.
August 2025
Val and team are phenomenal. Excellent customer service, while making you feel like family. Definitely recommend this store for all your new balance needs
August 2025
Lots of shoes and NB gear. Thought it was ok but not discounted enough
