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October 2025 by Cale Lenhart
Great help and customer service here. Ben was super helpful even though I came in 10 minutes before closing even offered to have my feet scanned what a cool feature to offer to customers. I would recommend this place to everyone that’s looking for a nice pair of shoes and great customer service.
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August 2025 by justin ryan
Val and team are phenomenal. Excellent customer service, while making you feel like family. Definitely recommend this store for all your new balance needs
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August 2025 by Rodd Gerstenhaber
Lots of shoes and NB gear. Thought it was ok but not discounted enough
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July 2025 by Kelly Feher
Amy is the Best! She was very accommodating and helped me in a pinch. Female and Locally Owned is also a plus!!!
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July 2025 by Neil
Very experienced. Fitted my foot for the perfect sneaker. Would recommend this place for anyone looking for that perfect sneaker. Locally owned business. I support out local businesses
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June 2025 by Scott L
Great service. Cindy is very knowledgeable and helpful.
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June 2025 by Jennifer Sehwani
As soon as I walked into New Balance, I was warmly welcomed by the employees —it made the whole experience feel personal right from the start. I had the pleasure of being helped by Ms. Cindy, who was absolutely wonderful. She took her time to understand my needs, carefully measured my feet, and guided me to the perfect pair of shoes that fit both my feet and my walking preferences. Her patience and genuine care made all the difference. I left feeling confident and comfortable with my new shoes. Highly recommend visiting this store and its amazing employees!
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June 2025 by Ma Ar
Very helpful and have a huge selection of NB!
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February 2025 by L F
Best shoe buying experience ever! The staff is super helpful and friendly. They are exceptionally knowledgeable about the shoes and will get you in the perfect pair, for your specific needs. Highly recommend!
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January 2025 by Brooke Lembke
Valorie provided me with spectacular service and gave excellent opinions on my shoe selection. Thanks ladies for your outstanding service. Your Minnesota gal.
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October 2024 by Scott Beatty
Great store. Very helpful employees. Don't go to a big box store and try to figure things out for yourself. This store has very knowledgeable staff. Highly recommend.
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August 2024 by T Claz
Visited the store to purchase running shoes for my wife. The staff were friendly and extremely helpful throughout the process - foot measurements and shoe selection. They know their stuff.
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July 2024 by Nancy Bloodgood
Great shoes!
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June 2024 by Greyson Slicker
Amy Kidney helped me realize I had been wearing the wrong size shoe my whole life! She was so kind and professional and helped me find exactly what I needed. I won't be buying tennis shoes anywhere else in town.
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June 2024 by Ileana Avelar
First time I’ve ever experienced 10/10 customer service. The ladies are amazing! I definitely will shop more in store than online now