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“I had the privilege of speaking with Amber as a representative for midgard I have had many customer service people that I have interacted with through my life and Amber is at the top of the list. She is informed intelligent reactive has a sense of humor and new every answer to every question I had which were many she would be a good example for any company to follow in the realm of customer service. Thank you Amber”
“My salesperson was Linda Borgo, out of Midguard Self Storage in Naples, FL. She was spectacular on every level. Someone need to give this person a higher role in the company. She is courteous, prompt, does not waste customer time, is extremely well informed, and does it all with a fabulous attitude. I am a former VP of Sales for a national recruitment firm and I would have loved to have had five like her. Excellent experience.”
“I own 3 different businesses and always Jorge or his son have helped me with my truck rentals ! It’s great to have the customer service that Jorge provides .
Sincerely
Juan Reyes”
“Top notch customer service and communication, excellent equipment and staff worked with me rather than against me- a rarity these days. I am a loyal customer and will use this location and this location only to rent trucks and equipment for my small, growing business..”
“I like this location For my Uhaul needs. The people are friendly and the location is clean. I have used it a couple times, and both times I had great experiences.”
“It has never been so easy to rent a moving truck as it is here! The owner Jorge is no nonsense and professionally friendly and works with you to get the job done. This is our 3rd time using this location two rentals and one drop off, so easy and trouble free.”
“This U-Haul location was actually pretty reasonable and very well priced with good customer service. I never had an issue of any kind with them. They did not try to overcharge me on my credit card, the charges were just the way they should have been. My only complaint was with the truck. It was filthy on the inside and you had to slam the doors real hard to get them to shut all the way. They really should keep their trucks cleaner and better maintenanced. Other than that everything was just fine. I recommend just for the customer service and the pricing.”
“This location had quick service, friendly workers, and just the right car!
They went above and beyond to ensure that we walked away as happy customers. Thank you for taking such great care of us!”
“I needed to rent a truck for a short time and this place was easy to deal with, helped me with a mistake I made and was happy to do it. easy check in and drop off process and professional staff. I would recommend this location.”
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“They need to fix the entryway on Bldg A. The pavement and walkway have so many ridges it is extremely frustrating with a dolly with boxes and tubs, you must push so hard ro get over that mess, the tubs tip over just trying to get over the bumps into the building !!! This really needs to be fixed.
Also, I understand not having a big trash recptacle but you could at least have a small trash for our drink cups/cans ? It would be considerate for your customers.
I have had encounters with 3 gentlemen thus far, all of them professional and pleasant. I just moved in last night and hopefully Midguard will be a good choice.”