U-Haul Moving & Storage of Naples offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the helpful and friendly staff, with many praising the employees for their assistance and positive attitude. The check-in and check-out process can sometimes experience delays due to system issues, but staff members like those who check customers in and out outside are often commended for their service. One standout employee, Danny, received high praise for resolving a rental issue quickly and kindly, leaving a lasting positive impression. The location is convenient for both local and long-distance moves, and customers value the availability of different truck sizes, especially for specific needs. Some reviews mention minor problems, such as vehicle maintenance concerns and billing issues related to fuel charges. Despite these, the overall experience tends to be positive, with many customers recommending the service for its helpful staff and smooth process. The business provides additional services like hitch installations, moving boxes, propane, and online reservations, making it a comprehensive choice for moving needs. Overall, U-Haul of Naples is seen as a reliable and friendly option for moving and storage solutions in the area.
I needed to rent a truck for a short time and this place was easy to deal with, helped me with a mistake I made and was happy to do it. easy check in and drop off process and professional staff. I would recommend this location.
April 2024
Great staff. Line wait was a little to be desired. I believe it had to do with software/computer issues. All in all, great experience, especially for the man/men checking us in and out outside preparing our truck
March 2024
I recommend to do a pickup. I called for mine. Everything went fast and smooth. Moving can be hectic so you definitely want a U-Haul truck at tamiami trail. The customer service is great.
