CVS is a pharmacy that offers friendly in-store customer service, with staff members who go above and beyond to help customers. Customers appreciate the helpfulness of the ladies in the pharmacy, especially during busy times, and feel that the staff are caring and professional. The store also provides valuable incentives, such as CarePass, which saves money and offers rewards for prescriptions and purchases. Additionally, CVS runs weekly promotions, like the $1 incentive for walking a certain number of steps, making shopping more rewarding. However, some customers find the automated phone system frustrating when trying to check if prescriptions are ready, often unable to connect to a real person and dealing with unhelpful robo-answers. Despite this, many customers feel the store strives to improve and values customer satisfaction. Recent positive experiences include interactions with the store manager and shift supervisor, who demonstrated strong professionalism and customer focus. Overall, CVS is seen as a caring and rewarding pharmacy, dedicated to making each visit better for its customers.
Kyle is great went out of his way to help me out today with my nicotine gum!
November 2025
Crystal and the man whose the manager are so very helpful. The bend over backwards. Great teamwork. This is the only CVS I go to.
November 2025
They have put a new system in place both for calling in and pick up in store. The call in makes you go thru so much before you can even refill or leave a message. When picking up in store instead of just quickly saying name and DOB, you struggle thru filling out information on a touch screen. Too much to do manually.... read full comment
