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“I drove really far just to come to this AT&T store, and it was 100% worth it. From the moment I walked in, the whole team was amazing. I worked with Alex, and he was honestly the best!! super knowledgeable, patient, and made everything easy to understand without rushing me at all. Cam was also great and very welcoming, and you can tell the store is run well because the manager, Matt, clearly leads a solid team. The customer service here is on another level compared to other stores I’ve been to. I’d absolutely make the drive again and highly recommend this location to anyone.”
“Good customer service in that stor amazing ? They always answer my question.and fix my phone Definitely, I will be back in that store Great management. Clean a store, Polite associate work there”
“I had an outstanding experience thanks to Brandon, the store manager. From the moment I walked in, he went above and beyond to make sure I was taken care of. Not only was his customer service top-notch—friendly, professional, and attentive—but his knowledge about cell phones was truly impressive.
Brandon took the time to explain different models, features, and plans in a way that was easy to understand, making sure I had all the information I needed to make the right choice. He was patient with my questions and never made me feel rushed, which made the entire process stress-free.
It’s rare to come across someone who combines expertise with genuine care for their customers, but Brandon does exactly that. If you want great service and advice from someone who really knows their stuff, ask for Brandon—you won’t be disappointed!”
“Gone to this location to change to a family plan, had Matthew help us out and he did a great job.
Went again today to deal with issues with our bill, Matthew helped us again and he went above and beyond again to make sure we were taken care of.”
“Was a great experience at TMobile today! Ivan helped us every step of the way and was so knowledgeable. We are so appreciative of the help and excellent service. I recommend this store in New Port Richey and to ask for Ivan.”
“Ariana is amazing she set my husband and I account up months ago and today I went in for some help she was quick setting my phone how I wanted personalized thank you so much amazing store”
“Wife & I got new phones but a few days later my phone wouldn't re-charge. Unfortunately, it would take a couple of days to get a replacement. In the meantime, both my wife and I decided to get I pads. Elvin wasn't a salesman. He was just being helpful and went above & beyond his job description.
Side note: the store is always spotlessly clean & smells like the cleaning crew just left.
I for one, appreciate that.”
“Yesterday AUSTIN made me feel like the most special person in the world. He took all the 'wrong' information from my friends and made my phone easy for me to use.
AUSTIN and CUBA are special and should be commended for their work ethics.
Their new friend. ?”
“Had a Hands down amazing experience at the Spectrum New Port Richey store today. An awesome associate named STEVEN helped me and was so kind and patient!!! He answered all the questions I had, informed me of how to make my phone work better since I use a lot of data and even looked up tablet compatability for me. 1000/10 would recommend this store for anyone who needs some customer service help or is looking for a new provider! Thanks for your kindness STEVEN!”
“Yesterday, we were out on the boat. Unfortunately, my phone was dropped in the ocean (bye-bye). We went to Spectrum to switch service from T-Mobile, since I was forced to by a new phone (iPhone 15 Pro Max). T-Mobile was not easy to work with (how many times must I tell them "my phone is at the bottom of the ocean) in porting over my number. Stephanie Kahn was absolutely amazing - kind, patient, informative, and went above and beyond to make the transition easier. Therefore we walked out with two phones instead of one. Thank you Stephanie!”
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“AMAZING EXPERIENCE!!! A huge thank you to Bibo and his team. We were ready to blow out of verizon but Bibo stayed after hours (not for a sale) but to help us with a situation we have been trying to rectify for months. He was honest, didnt take no for an answer , and took his time . Can't thank him enough, he alone is why we are staying with Verizon.”