“Verizon Employee, Elliot, was Sooooo NICE!!! The process of choosing a new phone and accessories, activating it, and being shown how to use it can take some time! Professional, Respectful, Courteous. The Tarpon Spring Store is THE store to go to!”
“The store manager Sam went SO far above and beyond to help me access my account and get my number switched over to my new device after I broke my old one. Corporate policy and procedure have changed since the last time I replaced my device several years ago, so it ended up being a relatively complicated, time consuming process that required overrides, and he didn't bat an eye at the challenge. He was patient, congenial, and exceptionally kind throughout the process, and helped me to make the necessary changes to my account and apps to reduce snags in future phone switch-overs. He managed to turn an extremely stressful situation around, and seemed genuinely happy to do so. I am so thankful for his help. Someone with authority had better give this man a fat raise, a Christmas bonus, and an all expenses paid vacation, because he deserves it for saving my day! Suffice to say I'd go well out of my way to visit this specific location in the future, especially if I need extra help.”
“Thank you so much I go to Tarpon T-Mobile for all of my T-Mobile needs and they’re always amazing. I had to go today because my phone was not working properly. I dealt with Ralph who was very informative, knowledgeable, kind, and helpful was in and out with all my needs met within 10 minutes thank you so much. It is very convenient. The store is amazing. Thank you again to Ralph and everyone who is working today”
“I would like to comment on the wonderful service given me by your specialist Shawn Brining. He was a wonderful & very patient assistant & I would like him to be given special recognition. Thank you
Fleur Lion-Cachet. New spectrum customer. !!!”
“Greg fixed my problem in 5 minutes and didn’t charge me anything. Awesome service and technical expertise. Highly recommend him and his company for reliable and quick repairs!”