Metro by T-Mobile at 504 N Dixie Fwy offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, including Charisma and Sam, provide excellent customer service, going above and beyond to resolve issues and ensure customers leave with a working phone. Customers praise the team's polite, respectful, and helpful attitude, describing them as "amazing" and the "queen/king of customer service." The store is highly recommended, with customers willing to drive extra just to visit this location instead of others.
This store is where my whole family goes to get phones or upgrades! Skye was helpful when I didn't know what was best for us. Great experience all around.
August 2024
they didn't clean my screen before the protectr
July 2024
Charisma was extremely helpful and went above and beyond her responsibility to please the customer.....She really extended her talent to explaining and showing the customer how to make adjustments on the phone. A very well trained and friendly employee!!!!
