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“Ben Cutler, Service Advisor, saved my sanity this morning in his immediate response to have my car checked without an appointment!!!!! An oil lantern icon showing 0/0 percent popped up on my dashboard last night driving home in the dark and I thought, the next icon would be a damaged engine. I merely showed up in desperation to the Quick Lane lobby, was fourth in the morning line and Ben immediately took my keys walked out to my car then had the chief mechanic check to see what was wrong, a total of maybe 20 minutes.
He reiterated while assuring me that I should always come in to Mullinax Ford Quick Lane with any concerns as he helped me with complete and genuine kindness, an immediate and professional investigation!!!!
I arrived there this morning over the moon worried and departed with Peace only because Ben genuinely cared and cared to provision an immediate resolution in my small world!
Oh! Happy Day now thanks to Ben's integrity!!!!!!!!!”
“Mason's Automotive is a God sent. Booking is easy. Brian is amazing. He carefully listens and is always respectful. No job is ever too much.
I really appreciate Brian and Mason's overall honesty and integrity as well.”
“My husband and I had car problem, we called Repair One for help, Kirk the owner came and helped us with the problem immediately, he was wonderful , thank again, John and Tereza Casey”
“My service (from Zachary and Ethan) was fantastic! They were both prompt, hardworking, and really informative. Only downside was that the prices in-person did not match what I was told over the phone.”
“They were very friendly and knowledgeable. The cost was quite a bit more than I had anticipated.
For an oil change. They showed me everything they were doing and told me why I needed it done. Overall a great experience. I feel safer driving my truck now.”
“The BEST customer service of any business I have dealt with. I noticed a oil leak after my service there and them CAME TO MY HOUSE to make sure everything ok. Which it was it was just not cleaned off and dripping from that. Evan gave me a can of cleaner for any oil on carport. Highly recommend jiffy lube edgewater fla.”
“Couldn't believe how much cheaper they were in changing my tire pressure monitor had 3 just replaced Sunday morning. Charged me $93.00. Last mouth I had one replaced at Bolavard tire in Edgewater Florida and they charged $113.00 for 1 sensor. Thank you Walmart Auto.”
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“Excellent service, kind and respectful employees. Recommend if you need an oil change, wiper blades, filters, tire pressure check, coolant flush and a slew of complimentary checks and services.”