Newberry Ace Hardware is a local, community-focused hardware store that prides itself on providing exceptional customer service and a convenient shopping experience. As part of the Ace Hardware network of over 5,000 stores worldwide, this store is committed to being "the Helpful Place" by offering quality products, personal assistance, and a friendly, neighborhood atmosphere. Customers consistently praise the store's employees, who are described as extremely helpful, friendly, and knowledgeable. The store is noted for its great selection, clean environment, and ability to always have the items customers need in stock. Customers appreciate the personal service, with one reviewer highlighting an employee who met them at the door with the item they had called about. Overall, Newberry Ace Hardware is a beloved local hardware store that goes above and beyond to serve its community, offering a pleasant shopping experience and the helpful, friendly service that customers have come to expect.
I love our Ace Hardware of Newberry MI! Some of these lower reviews are not for the Newberry location. I live here and visit on a weekly basis. The staff has always been helpful and caring. They go over and above to make sure that I find the right things that I need!❤
May 2026
Customer service is exceptional. These are true gentleman. The best team I have ever seen at a hardware stores beats out competitors like home depot and Lowe's. Absolutely recommend.
November 2025
Had what I needed and friendly staff helped me find it.
