“Store manager Aurora @ 1218 was my savior i ran over a curb knocked the whole Bottom cover of my engine loose. With no hesitation She came out and ty wrapped it back enough so I can make it home. I was feeling destitute and Didn’t know what I was gonna do, but thanks to Aurora being the amazing manager that she is I was able to make it home. Thanks again for going over and beyond. she deserves a raise. Great customer service”
“Update: while the counter person was rude as all get out, they did send a representative out to our shop to clear up the matter and make it right. Thank you.It amazes me how unorganized they really are. As a commercial client of theirs for 4 years they never seem to have my state tax receipt and continue to charge a business sales tax of a product im selling to a customer. i have given them three copies this year. Maybe they just dont want my business!”
“O'Reilly Auto Parts Store in Freeport is my go-to source for automotive parts and accessories. The managers and staff are friendly and knowledgeable. And, they support local car clubs and host car shows.”
“amazing service, best prices you'll find in town, and super nice accomadating techs, they went out of their way to find the screen i needed and fixing it was super quick! ! this place is a 10/10. i worked with Aiden throughout this process”
“William went out of his way to help test and replace my battery. He spent considerable time cleaning the posts, locating a replacement nut that was missing and cleaning off old acid building. His attention to detail and care transcended a routine task and demonstrated care for his customers beyond a routine battery change! My go to auto parts store!”